Dog Sense (20 page)

Dogs can behave badly—as far as their owners are concerned—not just spontaneously but also due to inadvertent reinforcement—and here, too, learning theory can help eradicate such unwanted behavior. Although the association between mounting and praise can be extinguished by simply ignoring it whenever it happens, this can be a difficult tactic in real life, because, to begin with, the dog may continue trying to obtain the reward by persisting in, and even increasing the intensity of, the unwanted behavior. Some kind of distraction technique (technically, omission training) is usually needed in such instances—the aim being to direct the dog to do something else that is equally rewarding but more acceptable. Thus, for example, a dog that chases cyclists can be rewarded with a game played with the owner whenever a cyclist appears on the horizon. But the game must stop as soon as the dog starts to react to the bicycle; otherwise, the dog could end up interpreting the game as an encouragement to start chasing. We shouldn't be too surprised that some dogs want to chase joggers and cyclists; chasing things that run away is a natural part of hunting behavior—although this is no excuse for us to refrain from training the dog not to do it.

Dogs being dogs, they will often not make quite the same associations that we would in the same situation. In most real-life examples of
training, the action is preceded by a cue that triggers the behavior, followed by the reward: Owner says “sit,” dog sits, dog is praised by owner. However, the “cue” may not be as simple and straightforward as the owner thinks it is (see the box titled “
I Said, ‘SIT'!
”). Some aspect of the surroundings may be included in the (composite) cue that the dog builds up; consider, for example, the young dog that is obedient in a “puppy party,”
¹⁴
where it has been trained consistently under the gaze of the organizer, but is disobedient in other places, where its owner may have been less consistent in delivering rewards.

As with classical conditioning, the timing of the delivery of the reward is crucial. There must be no more than a second or two between the dog performing the desired action and the arrival of the reward. Longer than this, and not only will the learning be slower to establish but there is also an increased chance that the dog will make unwanted associations. Take the example of an inexperienced owner attempting to teach a young dog the command “sit.” When the dog does finally sit, the owner is so relieved that he praises the dog over and over again—“Good dog, good dog, good dog. . . .” Meanwhile, the excitable young dog has gotten up from the sit and is attempting to bounce around. Thus the sound “good dog,” intended as the reward for sitting, instead becomes the cue for this bouncing around, an activity that is highly pleasurable for the dog. The next time the owner says “good dog,” he is surprised to find that the dog instantly increases its activity, ignoring whatever command he is trying to teach at the time.

Delivering a reward is easy when the dog is beside you, but not so easy when it's some distance away—for example, when it's chasing after another dog and the owner wants it to learn a command to stop. This problem is especially acute when training aquatic animals—there's usually too much of a delay between the successful performance of a trick presented in the middle of the pool and the delivery of the rewarding fish by the trainer standing on the edge—and so it was dolphin trainers, rather than dog trainers, who first looked to learning theory for a solution.
¹⁵
For dolphins, that solution was a whistle. First the dolphin was taught, at the edge of the pool, that the sound of the whistle was immediately followed by a fish. Subsequently, when it performed a particularly spectacular jump in the middle of the pool, the trainer could, with a quick blast of the whistle, signify that this was the jump she wanted, even before the dolphin hit the water—the delivery of the fish could then follow in slow time. Here, the whistle serves as a
secondary reinforcer
, an initially arbitrary event that, by being reliably and immediately followed by a genuine reward, not only becomes associated with it in the animal's mind—a case of straightforward classical conditioning—but also, somehow, becomes rewarding in its own right.

Whistles were already being used by some dog trainers as cues, so a different arbitrary sound was needed for dogs. Dog owners can now make use of the commercially available and highly effective secondary reinforcer known as the “clicker,” a tensioned flat metal spring in a plastic case that goes “click-clack” when pressed and quickly released. Actually any kind of very rapid yet obvious noise will work—including the softer click of a retractable ballpoint pen for a sound-sensitive dog or a single flash from a bright LED flashlight for a deaf dog. There is nothing magic about any of these; what matters is that they are convenient and easily recognized by the dog.

Clicker training

The “click” is meaningless until it has become linked in the dog's mind to a reward. Many trainers use tiny pieces of something tasty as the reward at first, because there are few dogs who don't respond to food. But as the training advances, it's a good idea to link the click to other kinds of reward as well, such as play with a toy or petting; otherwise, the dog may not respond to the click when it's not hungry. Of course, it's harder to gauge the effectiveness of these alternative rewards. It's easy to see whether or not food is working—dogs reliably enjoy food and will happily eat it—but the effect of the other rewards may be missed. The trainer needs to see the dog's tail wagging, as a check that the dog has registered the reward.

Eventually, the click alone should be enough to secure the dog's attention and thereby function as a reward in its own right. For instance, in the early stages of training a dog to come back to the owner, the click can be used on its own as an instant reward as soon as the dog responds to the owner's preferred recall signal (“Fido, come!”) by moving in the right direction. The advantage is that the click can be given while the dog is still some distance away, and then repeated, closely followed by the treat, when it reaches the owner. The important principle is that once the clicker has become rewarding in its own right, it doesn't always have to be followed immediately by the treat, although if it's
never
followed by
the treat (the primary reinforcer), then its value will eventually dwindle to nothing.

In real life, the dog doesn't just learn the sound of the click; it also learns a lot about the circumstances in which it hears it. This was brought home forcibly to me the first time I witnessed mass clicker-training, in the kennels at the Waltham Centre for Pet Nutrition in Leicestershire. These are the dogs who check the efficacy of all Pedigree® foods, and they're all looked after like pet dogs, with plenty of exercise and contact with people. Clickers are used all the time, sometimes with several dogs simultaneously, yet it's rare for any dog to respond to the wrong clicker. On the rare occasions that it does, of course it doesn't get rewarded—the dog quickly learns whose clicker is the one that's rewarding, and whose isn't. Since the clickers have all come from the same manufacturer, they probably sound identical, even to a dog, so what's most likely is that the dog has also memorized who is carrying “its” clicker.

Provided they can all be linked to the delivery of a real reward at the end, there is no reason why a dog shouldn't learn several secondary reinforcers. Professional trainers can use this basic principle to teach dogs complex tricks and tasks such as assisting a blind owner to avoid obstacles, adding complexity by joining several learned associations together. The final stage is usually rewarded first, and then once that has been established the earlier stages can be added one at a time, as performance of each stage becomes rewarding in its own right. This
forward chaining
is easier than
backward chaining
, because the final reward is always linked to the same action, rather than being delayed every time a new element is added to the chain. A dog that not only comes to its owner when called but also always sits down beside her has learned a behavior chain.

Widely employed in more advanced training is a technique known as
shaping
. Here, the first step is to reward the dog whenever it spontaneously behaves in a way that approximates part of the task that needs to be taught—in the case of the guide dog, probably a simple turning away from an obstacle. Once this connection is established, the dog gets rewarded only if it starts to walk around the obstacle and, finally, only when it turns, walks round the obstacle, and then returns to the original path. In this way, a series of actions that would rarely happen spontaneously,
and would therefore be difficult to train in one step, can be progressively built up from any spontaneous behavior that approximates, however loosely, the desired result.

Shaping is an extraordinarily powerful technique, one that can be used even to completely alter the dog's body-language, which is supposedly “instinctive” (according to the supporters of lupomorphism). Gwen Bailey, who pioneered the use of behavior modification in the UK to help rescued dogs become fulfilling pets, originally convinced the rehoming charity that she worked for that this was possible, by rehabilitating an aggressive dog, Beau. With a history of biting people, dogs, and cats, Beau had been abandoned by his owners, but Gwen was able to rebuild his confidence and remove the fears and anxieties that were causing him to bite. Indeed, by the time a TV company wanted to make a documentary about this achievement (an extraordinary one for its time), Beau was far too well adjusted to even snap at anyone, let alone bite. So Gwen set about training Beau to snap (in the air) on a very specific cue, using standard shaping techniques, just so that his original snappy disposition could be faked for the documentary. In this way she was able to change what had been a species-typical “innate” signal of aggression into a meaningless response to an arbitrary cue that she produced only when she wanted it to happen.

Shaping is not, however, the exclusive preserve of the expert trainer—in fact, far from it, since dogs spontaneously, if unconsciously, “shape” their own behavior. If my own experience is anything to go by, there are plenty of dog owners who have shaped their dogs without even knowing it. For instance, I've encountered several dogs that use growling and snapping as (relatively) harmless ways of getting their owners to make a fuss over them. What has probably happened in such cases is that the dog once used this display for real, when it was irritated about something, but the owner accidentally reinforced it, perhaps by simply laughing aloud and then fussing over the dog. Dogs are always looking for ways to get affection from their owners, so when they're presented with such an opportunity, they can switch the “meaning” of this display into the new context. Growling has become a signal for “Play with me!”—which is almost a reversal of its original meaning as a warning. (This is not to say, however, that the same dog won't still use growling
and snapping as a prelude to real aggression. Indeed, unintentional shaping of this kind can set up the possibility that the owner will, perhaps when a child is nearby, misunderstand what's going on and unwittingly put the child in danger.)

It is thus possible to get dogs to do most of the things we want them to by rewarding them. Such techniques are especially easy with dogs because there are several types of reward available—food, attention, play. It's also possible to use rewards to reorganize unwanted behavior, especially if that consists of natural behavior occurring in what we humans consider the wrong context. A straightforward set of training methods has been devised from the science of reward-based learning, itself established on the basis of thousands of experiments done on rats, mice, pigeons, and many other animals, including dogs—training methods that eliminate the need to strike a dog, even once. Unfortunately, however, our relationship with dogs predates the science of learning theory by many thousands of years, and so these relationships come with much historical baggage attached, including the mistaken idea that training can best be achieved by physical punishment.