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Authors: Dr. Carla Fry

Gratitude & Kindness

BOOK: Gratitude & Kindness
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Gratitude & Kindness

A Modern Parent’s Guide to Raising Children

in an Era of Entitlement

Dr. Carla Fry & Dr. Lisa Ferrari

Copyright © 2015 by Carla Fry, Psy.D. & Lisa Ferrari, Psy.D.

First Edition

All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a license issued by the Copyright Licensing Agency Ltd.

ISBN-13: 978-1508473596

Cover image copyright Mila May, used under license from

Book cover design by Kennedy Anderson Creative Group.

Book design & layout by Kennedy Anderson Creative Group.

Legal Disclaimer

The publisher and the authors make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties for a particular purpose. No warranty maybe created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation.

Neither the publisher nor the authors shall be liable for damages arising herefrom. The fact that an organization or website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or website may provide or recommendations it may make.

Further, readers should be aware that Internet websites listed in this work may have changed or disappeared between when this work was written and when it is read.


This book is dedicated to the numerous clients that we have worked with over the years. They lit our fire to put words to paper to share what we know about this entitlement phenomenon that is infecting our communities and families as we speak.


We give thanks to our remarkable families for their flexibility, understanding, and patience. Five a.m. editing sessions, missed dinners, and postponed movie nights were forgiven and understood. They have inspired us with their words and their deeds, which helped to make this book the thriving beast that it is. Our families inspire our awe.


Note by the Authors


  1. Why Do We Care about Gratitude & Kindness?

    Notes from the Real Parenting Lab about Gratitude and Kindness

    Authenticity and Consistency

    What Are You Teaching Your Children?

    What is Gratitude?

    What Is Kindness?

    Why These Two Social Skills Are Important

    The Entitled Child Today

    Exercise: The Parenting Values Checklist

    The Development of Gratitude

    Points to Remember, Actions to Take

  2. The Glass Half Full

    Notes from the Real Parenting Lab about the
    Difference between “Thank You” and Gratitude

    A Closer Look at Gratitude

    A Child’s Perspective on Gratitude

    Appreciation and Gratitude

    How to Turn Gratitude into Action

    What Is Entitlement?

    Why Perspectives Need to Change

    Words Versus Emotions: The Difference

    Exercise: Gratitude with ATTITUDE—Not Words

    Points to Remember, Actions to Take

  3. Where Does Entitlement Come From?

    Notes from the Real Parenting Lab
    on Misguided Efforts

    What Is A Misguided Effort?

    The Haves vs. The Have Nots Rule

    The Needs Trap: When Good Parenting Turns Bad

    The Praise Trap: Do You Do This?

    The Modeling Trap: The Grass Is Greener

    The Truth about Entitlement

    Quickie Entitlement-Crushing/Gratitude-Boosting Exercise

    How to Steps

    Our Take on Generation ME

    Exercise: The Family Currency

    Family Currency Log

    Points to Remember, Actions to Take

  4. The Spoiled Child Syndrome: It is not the Child’s Fault!

    Notes from the Real Parenting Lab on
    Spoiled Children

    I’m SO Embarrassed By My Child’s Tantrums

    Tantrum Tips

    Can Tantrums Be a Good Thing?

    Spoil-Proofing Your Child

    Spoil-Proofing Challenge

    Points to Remember, Actions to Take

  5. What to Do About It

    Notes from the Real Parenting Lab:
    There Is No Easy Way Out

    The Overpaid, Ungracious Child

    Outcomes of Overpaying Our Children

    Examples of Overpayment:

    Avoiding the Landmines of Bad Precedents

    How to Foster Kindness and Gratitude: Part 1 – With a Focus on Appreciation

    How to Foster Kindness and Gratitude: Part 2 – With a Focus on ‘NO’

    How to Foster Kindness and Gratitude: Part 3 – With a Focus on Empathy

    How to Foster Kindness and Gratitude: Part 4 – With an Emphasis on Responsibility

    How to Foster Kindness and Gratitude: Part 5 – With an Emphasis on Modeling

    Your Honorary PhD in Working with Appropriate Praise

    Exercise: Process versus Person Praise

    Process versus Person Praise Challenge

    Points to Remember, Actions to Take

  6. Gratitude

    Notes from the Real Parenting Lab on the Benefit of Journaling

    Why Should You Keep a Gratitude Journal?

    Should Your Children Keep a Gratitude Journal?

    Exercise: Gratitude Coaching

    Three Steps to Making It Stick

    Step 1: Thinking It

    Step 2: Speaking It

    Step 3: Writing It

    Learning from the Gratitude Journal

    Exercise: Try This Journal Exercise with Your Child

    Exercise: Your First Journal Entry

    Points to Remember, Actions to Take

  7. What if Entitle-mania has Already Hit Our Household?

    Notes from the Real Parenting Lab on the Ages and Stages of Entitlement Busting

    The Case of the Entitled Young Child (0–6)

    The Case of the Entitled Child (7–12)

    The Case of the Entitled Teen

    The Case of the Entitled Young Adult

    What we hear about Entitled Adult Children

    The Reality of the ‘Adultescent’ Phenomenon

    What about Us Parents?

    Rehab for Entitlement-Enhancing Parents


    NO Without the Anger

    FSCR Check In

    Parenting Exception-O-Meter

    Rehab for Entitlement-Enhancing Others

  8. Believe in Gratitude and Your Kids Will Too

    Notes from the Real Parenting Lab
    on Changing Behaviors

    Three Things We Know about Changing Behaviors




    A Model of Change

    Keeping the Cycle Going
    – Even When No One Is Looking

    9 Fun Ways to Teach Empathy

    The Wisdom of Age: Growing Up Thankful

    Points to Remember, Actions to Take

  9. Conclusion
  10. Appendix 1 - How Ready Am I to Change?
  11. Appendix 2 - The Plan
  12. Appendix 3 - Family Gratitude Dialogue
  13. Appendix 4 - The True Meaning of ‘Yes’
  14. Appendix 5 - Crush Entitlement—20 Random Acts of Kindness
  15. References
Note by the Authors

If this book looks shiny and new at the end of your read of it, we have failed you. If this book has dog ears, three shades of highlighter pen marking up the chapters, notes in the margins, sticky notes on every third page, coffee stains, asterisks, bookmarks, and muffin crumbs stuck deep in the spine, we will have served you well.

Please read this book thinking about action, interaction, change, and movement. We would like to sit down with every one of you to discuss in person your trials and triumphs down the pathway of encouraging gratitude and kindness with your children and sidestepping the pitfalls of unwittingly encouraging entitlement. But alas, providing you with our best knowledge, tips, and how tos in the following pages will have to do.

Please do not be a passive recipient of information as you move through the chapters. When the mood strikes you, do the exercises, make lists, text tips to yourself to remind you to stay on track, and talk to your friends, your spouse, and your kids.

We are grateful to the many families and individuals who have provided heartfelt inspiration, have shared their joys and pains with us as we have gathered our data and clinical impressions and combed over the research of our peers to bring you this book.

We are grateful to you for picking up this book and considering some kind of change—even though we have not met you. Every ounce of change that each of us makes in this area affects our local, national, and international communities.

~ Dr. Carla Fry & Dr. Lisa Ferrari


You have picked up this book, which means that you have a real commitment to your family and an earnest desire to do what is right for your children or for children you care about. The good news is that you are now further transforming yourself to become a more active part of the positive change movement in our local, regional, and global society.

Positive Psychology, a scientific area of psychology founded by Martin Seligman, is gaining in momentum and covers the study of positive emotions, engagement in activities, virtuous personal characteristics, and the search for paths to meaning and deeper fulfillment in life.
As the scientific basis for this book, it will help equip parents with specialized knowledge and tools that will help them to make the good changes they want to make in the lives of their children.

This book has been designed to address the cultural phenomenon of entitlement, and how we transform it from the norm to the exception by adjusting the way we talk, think, and act in front of our children. Entitlement has snuck its way into society like an unwanted party guest. We are here to show you how it got in—and how we can kick it back out. It is not up to our children. It is up to us.

As a parent, you know that you can only do what you can and, you are already likely doing lots of things to be proud of—as parents, leaders, and teachers. This guide should make it easier for you to take the next step on your parenting journey.

We are clinical psychologists who work with groundbreaking Positive Psychology methods and techniques with families and individuals. Our practice specializes in pediatrics, mental health, families, divorce adjustment and medical psychology. We are the co-founders of Real Parenting Lab, an enterprise consisting of multimedia and e-health research and services targeted at bringing positive change how tos to all.

As you read this book, you will become more aware of the realities of the trends in modern parenting and will learn how easily a child can be unwittingly encouraged to be ungrateful and uncaring in today’s world. Best of all, you will be shown how to positively adjust these behaviors and attitudes based on solid clinical research and advice.

We have joined forces due to our shared passion, our commitment to children and families, and our growing interest in fostering kindness and gratitude in children. We have formed a practice based on cultivating resilience—the ability to bounce back from life’s challenges—with individuals and families. After many long hours talking to teens, kids, and parents; comparing our clinical notes; engaging in our own research; and poring over the current research of our colleagues, this is what we are excited to share with you.

. Positive Psychology: Harnessing the power of happiness, mindfulness, and personal strength, Harvard Health Publications, 2013.


Why Do We Care about Gratitude & Kindness?

“As we express our gratitude, we must never forget

that the highest appreciation is not to utter words,

but to live by them.”

[John F. Kennedy]

We have wondered about the answer to this question as well. We have spent days, weeks, and months massaging the data, doing our own research, and processing the rich experiences uncovered in our psychology practice.

Every day parents come to us panic-stricken that their choices may be messing up their family, and wanting to prevent unhappy, unsuccessful, rude children.

We know what parents want. We know what they are fearful of.
What they find themselves not knowing sometimes is how to achieve what they want for their children.

When parents are focused on the physical health of their child, they turn to their medical doctor for advice. Parents can be easily reassured and relieved when their medical doctor tells them that to have a healthy child they need to get their child to bed on time, get him or her the flu shot, feed him or her balanced meals, and give him or her vitamins. You do these things because you understand the clear health benefits, and as a responsible parent, you want to take action. Most of you that are reading this book are doing these kinds of things every day. You incorporate these steps in your routine for the short- and long-term health benefits for your child.

We know that parents are desperate to do all that they can to avoid “screwing up” their children.

Now, what if the psychological doctors told you that all you need to do to have h
appy, successful, kind children, is to incorporate a few amazingly simple concepts to gain powerfully positive results?

We know that as motivated, caring parents keen to do the right thing —with this book in hand—you will do all that needs to be done. We are going to show you how.

In short, the amazingly simple concepts we refer to that have such a powerful impact are: gratitude and kindness.

We care because gratitude and kindness can increase a child’s happiness, decrease their stress, increase their ability to reach their goals, and allow them to have more caring friendships and social connections.

We have come to the conclusion that this is worth caring about. Okay, here we go…

Notes from the Real Parenting Lab about Gratitude and Kindness

We held a small group meeting with parents and children who wanted to learn more about gratitude and kindness. It was soon clear that each and every one of them came into the meeting pointing the finger at the other for NOT having enough of these two traits.

The parents agreed that the children were in serious need of a more in-depth understanding of what it meant to be grateful and kind. They complained almost immediately:
“My children don’t
appreciate what I do for them,”
“They don’t know the sacrifices we’ve made to give them everything they have.”

The children were having none of it.
“She doesn’t understand me at all,”
one of the children said.
“Even if I do say ‘Thank you’, my mom says my tone shows that I’m not really thankful. Nothing I do is ever good enough for my parents, so why bother?”

The good news is, the parents and children had something in common—both agreed that things had to change. Both parents and children felt undervalued or underappreciated, but they were simply thinking about the situation purely from their own perspective. It was fascinating to see how miscommunication and blame seemed to be the final step in communication for these families. We executed a simple exercise called
Family Gratitude Dialogue
(see Appendix 3)
that involved both sides detailing what they were most grateful for. The children spoke about their parents, and the parents spoke about their children.

By the end of the group meeting, we had shown the parents how important it is to live and model these behaviors if they want their children to be more grateful and more kind. The parents were able to make a connection between everyday opportunities to facilitate acts of kindness. For instance, one child commented,
“Sometimes when I ask if I can help mom, she says she’ll do it herself quicker, then she complains later that I never help and that I’m selfish.”
The parents began to understand that it is not so much about blaming their children for being self-centered, but much more about showing them how to
not be

Authenticity and Consistency

Positive Psychology offers up some of the most cutting edge research about human happiness today. Do not be fooled, however, by its seeming simplicity. Resilience and gratitude are far from new concepts, but we know now how to maximize these experiences and, conversely, how to miss maximizing them, too. How we demonstrate our gratitude makes the difference between whether we end up boosting our happiness or not.

More than simple emotions or attitudes, being kind and grateful are ways of being that philosophically make everything better in your life, according to researcher Robert Emmons, University of California Davis. He’s one of the world’s most published and respected social scientists. While studying the effects of gratitude, Emmons and his colleague, McCullough, concluded:
“The ability to notice, appreciate, and savor the elements of one’s lif
e has been viewed as a crucial element of well-being.


Parents we have worked with have told us that they are grateful to us for pointing out to them that there are often two ways of
: how we are at home, and how we are when we are in social situations. It is very important that we parents are authentic and consistent in showing gratitude in both situations.

What does a parent who authentically thanks family members for each small effort model when they are at a restaurant or shop and act without gratitude to their server or, vice versa, when a parent takes great effort to tip and thank, waiters, cashiers and the soccer coach, but almost never shows appreciation to their family at home?

Here is the first of many self-reflections we want you to consider as you read this book:

  • Does your private and public self match up with regard to being grateful?
  • Are you consistent?
  • Is what you practice at home the same as that which you practice outside the home?

The family home is the teaching ground for children. As parents, we are very influential in the lives of our children. Our behavior directly influences them, and when we are not authentic and consistent, we cause confusion. It is essential that we have an awareness of the mixed messages we can send to our children. Preaching, versus practicing the value of gratitude in different situations shows that we are not being authentic and consistent. Through the years in our practice, it has become increasingly clear to us that children watch the behavior of their parents, but rarely listen to their lectures and pep talks.

Children can spot our lack of authenticity with eagle eyes, and
they will not swallow our message if we are not real and consistent in how we act.

What Are You Teaching Your Children?

There’s a perplexing phenomenon that occurs in parenting psychology that goes something like this: All the things you think you are teaching your children, you are NOT teaching them—and all the things you do not think you are teaching them, you actually are.

This is the reality of raising children: We parents are often not truly mindful of the lessons that we pass on, so a lot of bad habits are unfortunately easily learned along the way. We are sure you have probably heard the sayings,
“Say what you mean and mean
what you say”
“If you want your children to do it, you must do it first.”
We do not always live by these words of wisdom of past generations, but when it comes to kindness and gratitude, we must. We have to be grateful—genuinely grateful—if we want our children to be grateful too. Otherwise, children will learn to parrot the words and will never really understand what it means to live with gratitude.

When your child is at a friend’s house and is given lunch by his friend’s mother, hopefully he will say “thank you”, but will he mean it? Has he mumbled the powerful words under his breath while looking at his broccoli, or recited it like a robot? Has he used eye contact and voice tone to:

  • Demonstrate appreciation for being invited into the family home?
  • Show appreciation that they shared their family meal with him?

We know, through Positive Psychology research and thought, that if your child is at a friend’s house for lunch, and if he has respect for oth
er people and appreciation for the friend’s family, he may have said his “thank you” with true gratitude.

To continuously feed these important traits, our children need to experience what it is like to be grateful and kind so that it becomes part of their belief system. Speaking is only a small percentage of communication. As perceptive, insightful human beings, our children will pick up on the other forms of communication we may be underappreciative of, or clueless about, including the fact that our actions speak for us.

For example, they will see how we react to situations where gratitude can either be embraced or overlooked. If we ignore it, so will they. Not taking the way we speak to other people into account is a mistake. When thinking about what we are showing —and therefore teaching—our children about gratitude, we need to pay attention to our facial expressions, gestures, body language, paralinguistics (tone, pitch, inflection), and eye contact.

It is nearly impossible for us to hide the way we really feel about gratitude and kindness, which is why change needs to begin with us first. For example, if your children see you being over-the-top grateful to the neighbor for cutting part of your lawn but taking for granted their own efforts to tidy their room because you were busy checking emails and packing lunches, they are going to believe that this is the right way to behave. Unknowingly, you have just passed on poor behavior and the following confusing messages:

  1. Treat family with little-to-no gratitude.
  2. Display fake, non-authentic gratitude to non-family.
  3. Gratitude is not valuable.

Yikes! Not what you would have thought you were teaching, right?. Don’t worry: there is much that can be done to right all such inadvertent teachings and fumbled opportunities to teach gratitude the right way. There is almost always a second chance. First, let us look further in to what gratitude is, and what it is not.

What is Gratitude?

You already know that gratitude is a way of
. Robert Emmons
says that it is made up of two components. These components must be understood so that they can be applied.

The first is that gratitude is an affirmation of goodness. By being grateful, we affirm that there are good things in the world that we have received. The second is that we recognize that the source for this goodness is outside ourselves.

We can be grateful for tangible and intangible things, for big things and small things. That green traffic light when you are late for a meeting, that time your daughter packed her own toys away, and the fact that you have two functioning eyes or ears are all things worth feeling gratitude for. This signature strength of noticing the good, experiencing thankfulness and, in some cases, expressing gratitude as Positive Psychology emphasizes, will help our children lead happier lives.

Gratitude is the thankful appreciation of what you receive in life as you acknowledge the goodness around you. It will help our children realize that goodness lies partially outside themselves, and it will connect them with something larger than the individual experience—be it nature, spirituality, or connection to others.

Emmons and McCullough examined the impact of keeping a gratitude journal in their 2003 study. After 10 weeks, the group that focused on being grateful was more optimistic about their lives, less stressed, less depressed, and even visited the doctor less in that time. Turns out a “thank you” a day keeps the doctor away!

culture seems to have trained us to always reach for something new, something better. However, the practice of gratitude is a great way to really help us stop and appreciate what we already have. If we are not grateful for what we have now, chances are that when we get something new, we will not be truly grateful for the new thing for longer than it takes to send a text message.

What Is Kindness?

In Positive Psychology, it is important to focus on creating positive emotions by activating key strengths. It is no secret that when children feel grateful, they behave in a kind manner. That is why, where there is gratitude, there is kindness. The two work as a unit. It is rare to have one without the other.

It has been proven that kindness makes people happier. A study was conducted involving researchers at Harvard Business School and the University of British Columbia.
They found that when people spent money on others, they felt happier, and that made them more likely to focus on making others happy in the future.

This is the positive feedback loop between kindness and happiness. Performing kind deeds for others does make you happier. But just telling your children to be kind does not make them more compassionate people. You need to cultivate conditions for compassion, so that your children can experience these emotions on their own.

Children need to be given opportunities to practice kindness, in order to experience the pleasure it generates. Gratitude is a great way to get your children to open up and allow them to experience the world in a positive light.

Social reciprocity theory
states that we treat others as we are treated. If someone is nice to your children, they will tend to be nice back. If someone is rude, mean, or unkind to your children, they will almost always respond with a similar behavior. Your goal is to practice kindness so that you increase the likelihood that your children return the kindness and pass it forward.

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