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Authors: Matt Richtel

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BOOK: The Cloud
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5

I
try not to envy other people. Andrew Leviathan, the man presenting me the award today, makes that very difficult. Where even to begin? The billions, the philanthropy, patents, brilliant anthropologist wife whose perpetual smile feels like an ignition switch to every man in the room, his apparently complete absence of pathologies, or the escape. How can you not start with the escape?

It was 1979, Romania, the cold war still in full effect. Andrew was a mere teen, and already on the cusp of being a singularly dangerous 21st-century cubicle soldier. The Eastern bloc, through its selection of the best and the brightest, had identified gangly Andrew as the preternatural math whiz who could make Mother Russia’s supercomputers more super than evil America’s. And he probably could have, but instead, given full access to their system, he introduced a noxious digital virus into Mother Russia’s digital heart, like Luke Skywalker aiming lethal bursts into the Death Star. Andrew’s was not a deadly shot, only nearly, and the young man got caught.

The morning he was to be hanged, the executioners came to his cell to find him gone. He’d bribed one of the guards by promising that, if he was set free, he’d hack into a Russian state bank and have $100,000 wired to the guard’s family living in New Hampshire. That wasn’t the fancy part. Once he was loosed, Andrew snuck into a local news station, got onto a computer, hacked into the country’s central weather mainframe, and managed to set off a warning of a rare and imminent attack of cyclones. In the chaos, he piloted a plane out of the country.

The rest, in a nutshell: Italy, then New York, then Berkeley, where he got a PhD in computer engineering, then Palo Alto, where after a few entrepreneurial fits and starts, he created EDGE, the algorithm that helps you find things on the Internet and that is the kernel upon which Google and everyone else that really matters on the Internet builds their business.

He’s now standing at a podium, the creator of the New Media Award for Public Service Journalism, telling a humble version of the escape story, minus anything self-aggrandizing, but it is plenty aggrandizing of me, embarrassingly so.

“I sat in that six-foot by six-foot dank Romanian jail cell, an atheist devoted only to numbers, and I prayed. I asked God for a journalist,” Andrew says. “I prayed for someone who would tell truth to the world.”

I look up at the three dozen tables filled with Friends of Andrew, faces held rapt over their pear soup. There is no way that I can follow this guy. I’m wearing rumpled clothes from the just-in-case bin I keep at the office, having taken a rushed shower in the bacteria-smeared bathroom in the hallway, and then bought a tie from the Green Love shop. If you look too closely at the faint horizontal image on the tie, you can make out a couple having sex standing against a tree. On the plus side, at a distance, the blue tie simply looks nicely patterned, and, plus, it’s made of hemp. I pull my sport coat closed and button it over the tie.

“And we don’t just need a free press that is permitted and encouraged to expose injustices big and small. That is not enough,” Andrew continues. He’s physically sturdy, a cyclist, I’d guess, with a fitness room in his basement, but with gray dominating his still-full hair, a presage of the frailty that will creep up on him in ten years. “We need individual journalists like Nathaniel who aren’t afraid to take on the jailers of the truth.”

He launches into my boilerplate biography: my upbringing in Colorado, my medical-school training, a summary of my stories about how digital gadgets can have an addictive quality that, if not managed, can lead to a short attention span and disrupt our ability to effectively create, and analyze, information. Affect our memory and our capacity to connect with other people.

As he makes me sound worthier than I am, I scan the room looking at the faces of the captivated. They are taking in the Silicon Valley icon, the immigrant who symbolizes the essence of the meritocracy that the region considers its defining characteristic, and someone who can write a check that in a nanosecond changes the fortunes of their start-up or foundation. They also, apropos of nothing, have the usual range of medical conditions. A woman in the front row in a smart blue suit can’t suppress a deep cough consistent with the tail end of walking pneumonia, less throaty than bronchitis; two tables away, a retiree curled unnaturally over his lunch like a question mark looks to have camptocormia, a bent spine we now know to have degenerative origins, not psychological ones, as once thought. Across from him sits a rail-thin man with angular features and a bald head so shiny that I wonder about seborrhea, excessive secretion of the sebaceous glands. Oily skin.

And then there’s the man in the doorway. It’s not pathology that catches my eye, but the long, black leather coat, which seems out of place inside in midday Palo Alto, and, more so, the stare, the crew cut, like AstroTurf, covering the big, square head. Arms crossed, he’s looking at me intently, right until I look back at him. He averts his eyes. He curls out of the doorway.

“Before I sum up,” Andrew says, “I want to take a brief moment to do some unctuous politicking with the people who really set me free in this lifetime. To my beautiful and stalwart wife”—a few in the crowd coo—“thank you. And to my first Silicon Valley partner, Gils Simons, an operational genius, many thanks for turning ones and zeroes into a fortune, and for continued friendship.”

I look at Gils. He’s a fifty-year-old bland Boy Scout, tight haircut, sweater vest, the quintessential organizational guy who was the behind-the-scenes straight man responsible for the boring business side of early Leviathan Ventures while Andrew played mad digital scientist.

Andrew pauses. “Nathaniel, Nat, if I may,” he then says after his beat, and I can feel him looking at me. I look back at him from my seat at the front table. “It has not been easy for you. You’ve fought through great personal and professional obstacles the last few years to remain devoted to your craft and to the pursuit of truth. While the rest of us have blindly embraced technology, me as much as anyone, you’ve shown us its limitations and even its potential dangerous side effects.”

He looks at the audience, another pause, this time to reinforce the idea that he, one of the Internet’s pioneers, appreciates a skeptic. I think: I wish Faith could bear witness—not Polly, I realize with some mild surprise, but the compassionate brunette from the subway.

“I give you Nat Idle, the recipient for this year’s award in public health journalism. He is the essence of the journalist that I, a seventeen-year-old hours from being hanged, prayed to God to deliver.”

As I stand, I feel no particular joy; this pomp and rhetoric is less about me than about Andrew reinforcing the value of an award he created.

The crowd claps as I shake Andrew’s smooth, confident hand.

At the podium, I clear my throat. “When I was seventeen, I was a hacker too. I spent a summer trying to break into Jane Messersmith’s brassiere.”

Bad line, but big laugh from a sympathetic audience.

“Abject failure. If only I could’ve convinced her we were in for an attack of cyclones, she might’ve huddled with me on the couch.”

“Andrew,” I direct this to him. “We should work together in the future.”

Smaller laugh. Time to get back to the prepared remarks, such as they are.

I thank Andrew and his wife, Catherine, and the audience.

“Hundreds of thousands of years ago, humans trolled the jungles, living amid the trees, running from tigers, and chasing rabbits,” I begin. “Today, our jungle is a seventeen-inch monitor where we run from bad banner ads and instant-message interruptions from our bosses, sprint to keep up with tweets and Facebook status updates, use always-on connections to chase deals from mountaintops or even bathroom stalls.”

Time for the numbers. I point out that the households in the United States consume on average 33.8 gigabytes of information, the equivalent of 100,000 words delivered in text, audio, video, graphics, constant bursts of data. I explain that one question driving my journalistic efforts has been a simple, dumb question: What does it mean that our environment has transformed virtually overnight into pixilated, liquid screens, delivering danger and opportunity every millisecond?

“We once adapted to the jungle by walking upright or brachiating.” I launch into a stock line. “So how are we adapting to the digital jungle, for good and for ill?”

Lots of nods from the audience. I take them in with a pause. I feel a wave of light-headedness, a lukewarm hot flash. I take a deeper breath. Andrew approaches the podium, and hands me water. I sip.

“I’m not accustomed to public speaking.” I’m too close to the microphone, prompting an echo. “I try the old trick of imagining the audience naked, but then I get worried because I can’t figure out where you’d all carry your iPhones if you don’t have pockets.”

Laughter, but thin—people are ready for their salmon. I thank everyone again, promise to spend my award money on a new flat-panel television with Internet access, then return to the head table. I sit between Andrew, who is listening intently to a blue-haired octogenarian talk about how much has changed in her lifetime, and Catherine, who leans in closely to me.

“I don’t trust people who are comfortable speaking publicly, what’s-his-name excepted.” She nods toward Andrew. I smile, as she adds: “Are you feeling okay?” It’s not the kind of question you ask in polite company, which means I must look terrible.

“Head wound.”

“Really?”

“Just overwhelmed. Journalists are accustomed to being pilloried, so this kindness takes some getting used to.”

I excuse myself and make my way around the crowd absorbed in lunch, silverware clinking on plates and voices mixing like a dissonant symphony. Out in the hallway, I expect to see the guy with the long leather coat, but no sign of him. I wonder if I imagined him before. I did see him, didn’t I?

“Excuse me.” A voice from behind me. I turn. I blink to focus on a man I vaguely recognize. It’s the man with the shiny head I saw sitting near the front of the room. With bony fingers, he extends a phone.

“You dropped this on your way out.” It’s my iPhone.

“You okay?”

I nod and take the device. “Thanks.”

I walk to the restroom and toss cold water onto my pale face. My body pulses with a dull ache, not just physical but also emotional: loneliness; maybe the absence of my son or someone to share this moment with. Instinctively, I lift my phone from the counter, and realize I’ve missed three texts from an “unknown” number.

I tap the screen. The first message is cryptic. “I got your message. Are you feeling okay? I remembered something.”

The second message continues the first. “Something weird. Call me.”

The third message is shorter. “Faith.”

6

I
hit send on the phone number provided in the second text.

“I can’t talk,” Faith answers with a whisper after the third ring. “In class.”

Class?

“I can’t talk either. In bathroom.”

She laughs. “Nathaniel Idle? From the subway?”

“To be clear, I’m not in an actual stall.”

“Call me later. Please.” She clicks off.

I look in the mirror again, and see staring back someone who looks flushed by a schoolboy infatuation.

T
he rest of the lunch passes relatively quickly, the assembled having paid their homage to Andrew and, by extension, some rumpled journalist, and they need to get back to finding acquirers for their start-ups. As I walk out, Andrew approaches me just as he gets intercepted by an admirer, a small woman, fortyish, with a wave in her hair and thick glasses.

“Mr. Leviathan . . .”

“Andrew, please,” he gently corrects her.

“Andrew, my son is Ralph Everson, from the second class at the Montessori. Your contributions have meant the world to him. He’s still struggling but he’s turned the corner.”

“Ralph.” He pauses, senses my gaze and looks up at me for an instant, a rare moment in which I’ve seen him caught off guard. Can he be expected to remember every child his contributions have helped? “I’m so glad he’s benefiting from the program.” He recovers. “Can we discuss momentarily? I want to bid farewell to our honoree, and give him a hard-earned check.”

“Of course, Mr. Leviathan. I mean, Andrew.”

He shakes her hand.

He steps toward me, leans in and near-whispers a self-effacing goodbye.

“Please forgive me if my speech was a little too much. It sounded less sentimental when I wrote it in the shower.”

“Mine sounded a little funnier when I wrote it on the car ride down.”

He gives me a firm handshake and a check for $1,000, which I take with a silent nod of sincere appreciation. It’s new backpack time. He pats me once on the back in parting. He’s a few inches more than six feet, mildly taller than me, but his gesture seems to come from high above, like you’d get from Dad or an elected official. I’d like to like him and can’t identify why I remain on the fence.

I see his eyes gaze over my shoulder. “Gils, hang on a second.” Gils, I notice, is sadly devoid of obvious medical quirks. He’s a first-generation French immigrant but with the distinct lack of panache.

“I’m glad you came.” Andrew smiles, as he walks over to his old partner. “Want to stay and grab a coffee?” Gils glances at me, aware he’s being watched, then back at Andrew, then drops his gaze and shakes his head, uncomfortable, used to playing second fiddle. I have an instant sense of their clichéd dynamic: Andrew, the innovator, took up the stage, and Gils, the implementer, made sure the numbers worked. I wonder how many people get to say no to Andrew, even if just for coffee.

Andrew turns to find Montessori mom so I head to the valet to retrieve my car. Outside, I suck in fresh air and check my messages. Polly? Faith? Nope. A scan of daily news items. Equally unsatisfying.

I feel the valet behind me. He’s jingling the keys to my car, or, I should say, to Polly’s hand-me-down. She may have left me, but—after having great financial success in the start-up world before I met her—she left me with some good stuff. In place of the tattered, rollover-prone SUV I drove for a decade, I drive a three-year-old black Audi A6, which Polly told me without room for debate was safer for toting our precious cargo.

The car isn’t Polly’s only generosity. It is out of guilt, I suppose, that she’s also given me the keys to her in-town loft, a major upgrade from my former apartment out in Richmond. I fall to sleep in it many nights not picturing Polly and Isaac in her Marin mansion, the two puzzle pieces of my nuclear family, nestling just fine on their own. I think about what I could’ve done differently to save us and whether the very act of creating Isaac, an accidental night of passion, was somehow both the flowering of deep love and its undoing.

“How old is your little one?” The parking valet extends the keys to me with a right hand absent the top quartile of his right index finger that I hope is an age-old accident involving a sharp object and not inflicted by someone else.

He’s looking in the middle of the backseat at Isaac’s car seat, which, with its straps and harnesses, seems safe enough to use on a space mission. My head pulses, the edges of the car seat fuzzy.

“Shy of a year. Isaac.”

“The DustBuster phase.”

“How’s that?”

“They love the gadgets that make sounds and do crazy things like make dirt disappear from the floor.”

I smile. Children are instant bonding. Complete strangers want to talk burping techniques and other toddler trivia.

I climb into the car, feeling an urge to quickly get away from the departing luncheon crowd and into a more comfortable setting, namely, asking subtle but intrusive questions; I’m headed to find out more about Sandy Vello.

I hit the gas and turn onto El Camino Real, a thoroughfare that stretches through Silicon Valley, when I see something that changes my immediate plans. A car length back, behind the wheel of a brown sedan, drives the man, he of the long, black leather coat. Hard to miss that long, square head. I move one lane to my right and he does the same.

I’m approaching a hotel and take a sharp right into its parking lot. He follows.

I pull into a parking spot near the green awning of the hotel entrance. It’s too public here for anything too bad to happen, I’d like to think.

My shadower pulls into a nearby spot and steps out, a picture of cardiovascular noncompliance. Five-feet-eight, round belly where all the weight goes, besides his cranium. He’s opened his black jacket to reveal a button-down white oxford tucked into shiny, stiff, dark jeans. No belt. A two-decade-old paisley tie and running shoes.

“Hello, Mr. Idle.” His weary, high-pitched voice seems inconsistent with his carriage. “Congratulations on your award. Seems like you did a good thing.”

I’ve seen this guy once before, prior to the luncheon. He was standing in the doorway of Green Love, one recent morning; I think I was whisking out of the office to get to an interview.

I’ve gotten out of the Audi, sprint-ready, though I’m too curious and tired to take off. He’s in his fifties, and no physical threat.

“Have you had it checked?” I ask.

“What?”

“You roll your right ankle when you walk. I guess you’ve gotten used to it but you’re stretching your ligament and sometime in the next decade you’re going to hate getting out of bed.”

“I got it tripping over a Labrador when I was chasing a deadbeat mom. Some banking exec.” He looks down and rolls his ankle in midair. “That woman could fly.”

Without taking his eyes from me, he reaches toward his back pocket with his right hand, deliberate. I flinch. He pulls out an elongated yellow envelope, official-looking. He extends it. I look at it but don’t reach for it.

“You’ve been served.”

He flips the envelope through my open car window.

“My work is done here.” He delivers the stock line, and wanders back to his car.

I
nside the car, I open the envelope. It’s from the United States Treasury. I’m called into a hearing in four days. It says I’ve ignored repeated letters informing me that I owe “considerable” back taxes.

The letter offers few details beyond it telling me my hearing date is at 4 p.m. and, in all bold, that I may face criminal charges by failing to appear. Criminal charges.

It must be a mistake or joke. How does someone with my meager wages owe considerable taxes? And how could I not have seen the previous letters? Did I get them from the Treasury and ignore them? I am disorganized, I admit, but my chaos stops short of white-collar crime.

At the bottom of the letter is a phone number. I call it, reaching an automated phone menu that, when I follow it to its logical end—after inputting my tax ID number from the letter, and my birth date—I wind up getting an instruction to show up for a hearing with a revenue specialist on the date noted on the letter. Someday, some seventeen-year-old computer genius will destroy all the world’s automated phone menus and have a national holiday named after her.

I look at the spot where the square-headed delivery man had been parked and is no longer. I wished I’d probed him a bit, maybe asked him how he knew to find me at the awards luncheon. But I’m also struck by the obvious answer: if he’d done any research on me, he’d have seen the event publicized in various spots on the web.

I toss the envelope into the back, watch it find a final resting place on Isaac’s car seat, and I’m overcome with a wave of exhaustion.

I close my eyes for a catnap. I wake up with the sun still looming above one of the Valley’s three-story office parks, feeling decidedly refreshed, ready to attack a mystery.

I call Faith. It again goes directly to voice mail.

Next up: a former reality-TV contestant named Sandy Vello. This approach I’ll make in person.

BOOK: The Cloud
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