Read The Lost Art of Listening Online
Authors: Michael P. Nichols
Brendan and Gina were very much in love when they married, also
very young and unaware of how different their backgrounds were. Hers
was a large, close-knit family whose watchword was togetherness. His was
a small, fragmented family in which independence and personal achieve-
ment were the highest accomplishments.
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In Brendan’s opinion, Gina was addicted to attachment. She always
wanted to talk. Even when they were watching TV or reading, she’d inter-
rupt every few minutes to tell him something that popped into her head.
It broke his concentration and made him furious. This he tried to signal
indirectly by sighing or saying “Yes?” with a weary note in his voice. But
Gina didn’t seem to get the message.
Gina took closeness for granted and found Brendan’s “coldness” and
“detachment” selfish and mean. Why did he have to shut her out all the
time?
They each had their own point of view, at best sporadically sympa-
thetic to the other one. It’s a sad and familiar story. Two young people with
too great a disparity in their expectations to fit together easily, and too
little experience to know how to work at it.
It wasn’t really their differences that made the first few years together
so painful; it was their inability to talk about them. Once a week or so,
Gina would get fed up with Brendan’s distance. At these times, Brendan
was appalled by the meanness and exaggeration of her accusations. The
worst was “You don’t give a damn about anybody but yourself!”
How could
she say such things?
He certainly couldn’t listen. Feeling the frustration of
not being heard, Gina would raise her voice, which only made Brendan
shrink further into himself. Finally, Gina would break down in tears and
sob, “Why are you so mean to me?” Brendan had the same question but
only thought it, and never more than twice a day.
Like a lot of ill- matched couples, Brendan and Gina gradually did
learn to live with each other. After a while they had children to cush-
ion their couplehood. Gradually they learned to accommodate to each
other. Gina got used to Brendan’s silences and golfing with his friends.
He learned to spend more time with her and the kids. But what they
never learned very well was how to talk to each other. Brendan didn’t
talk to Gina because he thought she was unreasonable in her expectations
and didn’t respect his right to his own preferences. Gina continued to
express her disappointment with Brendan’s lack of involvement from time
to time, but he never really did learn to listen. He listened well enough
to pacify her—“I’m sorry”; “Yes, dear”—but not enough to understand
how she felt. He wished she were different, he wished he could run away,
and these thoughts kept him from ever really understanding or coming
to terms with the real person he had married. Like a prisoner who thinks
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of nothing but escape, he never really did adjust to the realities of his
relationship.
Pursuers and Distancers
Pursuers want more connection, which makes distancers feel pressured.
The more she pursues, the more he distances; the more he distances, the
more she pursues. It’s a game without end, though it does have interrup-
tions.
When pursuers get fed up with being rebuffed, they withdraw in hurt
and anger. But after a while they start to get lonely, and then they begin
the cycle all over again.
“Why Won’t You Talk to Me?”
How can you convince a distancer that you are open and receptive to
what he or she might be thinking and feeling? How can you convince a
distancer of your openness without creating more pressure?
The person who withdraws doubts that anything good will come out
of discussions. If you live with a distancer, you’ll have to convince him
or her that you’re receptive to what he or she wants. Actually, you don’t
have to do that; you can just keep doing what you do, like most normal
unhappily married people.
She wants to talk more. He wants to fight less.
To meet their own goals, both of them need to do more
of what the other one wants.
If you’re a pursuer, try backing off. Focus less on the other person for
a few days. This planned distance isn’t the same as reactive distance—
getting fed up and giving him the cold shoulder. Snubbing isn’t the same
as ignoring someone; it’s an attempt to punish him with silence, which
of course doesn’t lessen your preoccupation with him. Instead of being
passive- aggressive, increase your emotional investment in other things.
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When you stop pursuing, notice what happens.3 You’ll probably find
your anxiety rising. This is important. Consider how much of the pursuing
is an attempt to cope with your own anxiety and lack of other avenues of
satisfaction in your life.
Accept any forward movement on the part of a distancer—even if it’s
to complain. This is important. Pursuers say they want their partners to
share feelings with them, but what they mean is positive feelings. A pursuer
who experiments with shifting the pattern should avoid getting defensive
about whatever the distancer does express. Distancers have feelings, too,
but they keep them locked in tightly sealed compartments. If a distancer
does start expressing feelings, try to listen without getting reactive.
If you’re a distancer, pursuers are hard to live with. They put you on
the defensive. It’s hard to stop running when someone is chasing you. The
first thing to realize is that it isn’t just him or her chasing you; it’s a pattern
of pursuit and withdrawal. Instead of avoiding the pursuer, try initiating
contact on your terms. Call your partner in the middle of the day; invite
him or her to go for a walk. Say what’s on your mind; ask what’s on his or
hers.
Change Is a Three-Step Process
If you shift your part in a pursuer– distancer pattern for a week, you’ll dis-
cover that change is a three-step process: First you change. Second, your
partner responds— usually in ways that are partly rewarding and partly
annoying. Third comes your response to that response—either you change
back, or you persist.
At what point do you usually give up? What could you do to persist
in your effort to make changes in your relationship? Try sticking with a
small change and notice what happens—how
you
feel—when the other
person tries to get you to change back. Remember: it isn’t what others do
but how we react to what they do that tends to defeat us.
If a pursuer makes an effort to stop pursuing her partner, he may not
immediately respond by moving toward her. The resulting distance might
3If you’re a pursuer, you probably expected me to say something about your partner’s behav-
ior. Admit it!
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make her feel cheated. She changed, but he didn’t. At that critical junc-
ture—the third step in the change process—she would either revert to her
old style or persist, making an effort to remain calm, develop other inter-
ests, and give her partner space to discover his need for her.
Alternatively, if an emotional distancer decides to break the pattern
by moving toward his partner, she might not immediately respond the way
he wants her to. She might not, for example, be receptive to his opening up
about things that are bothering him. She might be critical. If her response
upsets him and he reverts to distancing, he might conclude,
I tried, but
she’ll never change
. But if he does change back, it wouldn’t be because of
how his partner responded; it would be because of how he responded to
that response.
Another reason the pursuer– distancer dynamic isn’t so easily resolved
is that pursuers and distancers tend to have constitutionally different oper-
ating styles. Pursuers have an affinity for relationship time; distancers pre-
fer time alone or activity together. (That’s why some people are emotional
distancers but sexual pursuers.) Pursuers tend to express their feelings; dis-
tancers avoid them. Pursuers have permeable boundaries and relate readily
to a wide number of people. Distancers let down their defenses with only
a select few.
Although each of us has a predominant operating style, the dynamics
of complementarity trigger different roles in different relationships. A man
may be a distancer with his mate and a pursuer with his mother. A woman
may be a pursuer with her partner but a distancer from her stepfather.
Distancers are unsure of themselves in relationships; they depend on
privacy for protection. Pursuing only makes them feel hounded.
To approach a distancer, don’t push. Knock to enter.
Give him time to anticipate company.
Distancers handle threatening issues by closing them off. Anxiety
about these issues may not be acknowledged, but it is always present below
the surface. The tension created by such unaddressed anxiety often triggers
conflict in the relationship or emotional problems in one of the partners.
Emotional pursuers handle sensitive issues by talking about them over
and over again in an anxious manner. The issues never become closed off,
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219
and the emotionality surrounding them is never dealt with. For their part-
ners, this repetitiousness is like salt poured on a wound.
Like most complementary patterns— overfunctioning/underfunction-
ing, strict/lenient, fast-paced/slow-paced—the pursuer– distancer dynamic
isn’t static. Very little about relationships is static.
Accommodating Differences
Intimate partnership is a process in which two individuals restructure their
lives into a unit: The Couple. Friends invite The Couple over for dinner,
the IRS taxes The Couple, The Couple accumulates belongings. The two
separate personalities don’t disappear, of course, but their relationship is
now a system, their fates interwoven.
The first priority of intimate partnership is mutual accommodation to
manage the details of everyday living. Each partner tries to organize the
relationship along familiar lines and pressures the other to accommodate.
They must agree on the big things, like where to live and whether and
when to have children. Less obvious, but equally important, they must
coordinate daily rituals, like what to watch on television, what to eat for
supper, when to go to bed, and what to do there. Unfortunately, there is a
thin line between accommodation and capitulation.
Lynn was just nineteen when her mother died. After the worst of
the grief gave way to emptiness, she decided to get out of New York and
move to Montana. When she got off the plane, she was stunned by the
intensity of the sunlight. The last of the snow was melting and the valley
blossomed. Summer came, stretched and yawned, and then it was early
fall. That’s when the loneliness set in, and Lynn started wondering what
she was going to do with her life. Right about then she met Travis. After
all the boys she’d known in New York who couldn’t stop talking about
themselves, Lynn took Travis’s quietness for strength. She thought he was
the real deal. So when he asked her to share his trailer with him, it seemed
like the right thing to do.
A year later their relationship wasn’t a lot better or a lot worse. Maybe
a wedding would do the trick. So Lynn gave Travis an ultimatum: either
they got married or she was moving out. But even walking down the aisle,
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she found herself thinking
This is never going to last
. Afterward she got
drunk, hoping to numb this giant step into the unknown.
Lynn got pregnant on the honeymoon, and two weeks later Travis
joined the Air Force. When Travis was posted to Korea, he went ahead to
get settled, and Lynn moved in with his parents. It was not a happy time.
And so, six weeks later, when she boarded the plane for Inchon, it was
with as much relief as anxiety.
When the jet lag wore off and reality settled in Lynn found herself
alone all day with a baby in a tiny apartment. She’d written Travis to buy
a car with an automatic transmission, because she couldn’t drive a stick
shift; but he hadn’t listened. Not being able to drive sealed her isolation.
When she tried to talk to Travis about it, he said, “You’ll get the hang of
it. Don’t be such a baby.” What could she say?
Unfortunately, Lynn neither insisted that Travis listen to how she was
feeling nor asked how he was feeling. “I nagged,” Lynn said. “I was angry
and bitchy. Back then I wasn’t very sure of what I was feeling, and so the
frustration just built up and came out as attack. Instead of telling him how
I was feeling, I’d say things like ‘We never do anything; you never take me