Bellwether (5 page)

“Bathroom break,” Gina murmured.

“We’re going to do a sensitivity exercise,” Management said. “Everybody find a partner.”

I turned. Sarah and Elaine had already claimed each other, and Gina was nowhere to be seen. I hesitated, wondering if I could make it all the way over to Dr. O’Reilly in time, and saw a woman in a chic haircut and a red power suit moving purposefully through the crowd to me.

“I’m Dr. Alicia Turnbull,” she said.

“Oh, right,” I said, smiling. “Did you get your box okay?”

“Everybody got a partner?” Management boomed. “Now, face each other and raise both hands, palms outward.”

We did. “You’re all under arrest,” I joked.

Dr. Turnbull raised an eyebrow.

“Okay, fellow workers,” Management said, “now place your palms flat against the palms of your partner’s hands.”

Silliness has always been a dominant trend in America, but it has only recently invaded the workplace, although it has its origins in the efficiency experts of the twenties. Frank and Lillian Gilbreth, the founders of the
Cheaper by the Dozen
clan, who clearly did
not
spend all their time in the factory (twelve children, count ’em, twelve), popularized the ideas of motion study, psychology in the workplace, and the outside expert, and American business has been in decline ever since.

“Now, look
deep
in your partner’s eyes,” Management said, “and tell him or her three things you like about him or her. Okay. One.”

“Where
do
they come up with this stuff?” I said, looking deep in Dr. Turnbull’s eyes.

“Studies have shown sensitivity training significantly improves corporate workplace relations,” she said frostily.

“Fine,” I said. “You go first.”

“That package clearly said ‘perishable’ on it,” she said, pressing her palms against mine. “You should have delivered it to me immediately.”

“You weren’t there.”

“Then you should have found out where I was.”

“Two,” Management said.

“That package contained valuable cultures. They could have spoiled.”

She seemed to have lost sight of an important point here.
“Flip
was the one who was supposed to have delivered it to you.”

“Then what was it doing in your office?”

“Three,” Management said.

“Next time I’d appreciate it if you’d leave a message on my e-mail,” she said. “Well? Aren’t you going to tell me three things you like about me? It’s your turn.”

I like it that you work in Bio and that it’s clear on the other end of the complex, I thought. “I like your suit,” I said, “even though shoulder pads are terribly passé. And so is red. Too threatening. Feminine is what’s in.”

“Don’t you feel better about yourself?” Management said, beaming. “Don’t you feel closer to your fellow worker?”

Too close, in fact. I beat a hasty retreat back to my table and Gina. “Where did you go?” I demanded.

“To the bathroom,” she said. “Meeting Survival Rule Number One. Always be out going to the bathroom during sensitivity exercises.”

“Before we go any further,” Management said, and I braced myself to make a break for the bathroom in case of another sensitivity exercise, but Management was moving right along to the increased paperwork portion of our program, which turned out to be procurement forms.

“We’ve had some complaints about Supply,” Management said, “so we’ve instituted a new policy that will increase efficiency in that department. Instead of the old departmental supply forms, you’ll use a new interdepartmental form. We’ve also restructured the funding allocation procedure. One of the most revolutionary aspects of GRIM is the way it streamlines funding. All applications for project funding will be handled by a central Allocations Review Committee, including projects which were previously approved. All forms are due Monday the twenty-third. All applications must be filed on the new simplified funding allocation application forms.”

Which, if the stack of papers Flip was holding in her duct-taped arms as she passed among the crowd was any indication, were longer than the old funding application forms, and
they
were thirty-two pages.

“While the interdepartmental assistant’s distributing the forms, I want to hear your input. What else can we do to make HiTek a better place?”

Eliminate staff meetings, I thought, but didn’t say it. I may not be as well versed as Gina is in Meeting Survival, but I do know enough not to raise my hand. All it does is get you put on a committee.

Apparently everybody else knew it, too.

“Staff Input is the cornerstone of HiTek,” he said.

Still nothing.

“Anybody?”
Management said, looking GRIM. He brightened. “Ah, at last, someone who’s not afraid to stand out in a crowd.”

Everybody turned to look.

It was Flip. “The interdepartmental assistant has way too many duties,” she said, flipping her hank of hair.

“You see,” Management said, pointing at her. “That’s the kind of problem-solving attitude that GRIM is all about. What solution do you suggest?”

“A different job title,” Flip said. “And an assistant.”

I looked across the room at Dr. O’Reilly. He had his head in his hands.

“Okay. Other ideas?”

Forty hands shot up. I looked at the waving hands and thought about the Pied Piper and his rats. And about hair-bobbing. Most hair fads are a clear case of follow-the-Piper. Bo Derek, Dorothy Hamill, Jackie Kennedy, had all started hairstyle fads, and they were by no means the first. Madame de Pompadour had been responsible for those enormous powdered wigs with sailing ships and famous artillery battles in them, and Veronica Lake for millions of American women being unable to see out of one eye.

So it was logical that hair-bobbing had been started by somebody, only who? Isadora Duncan had bobbed her hair in the early 1900s, and several suffragettes had bobbed theirs (and put on men’s clothes) long before mat, but neither had attracted any followers to speak of.

The suffragettes were obviously ahead of their time (and rather fearsomely formidable). Isadora, who leaped around the stage in skimpy chiffon tunics and bare feet, was too weird.

The obvious person was the ballroom dancer Irene Castle. She and her husband, Vernon (more miserable little boys), had set several dancing trends: the one-step, the hesitation waltz, the tango, the turkey trot, and, of course, the Castle Walk.

Irene was pretty, and almost everything she wore had become a fad, from white satin shoes to little Dutch caps. In 1913, at the height of their popularity, she’d had her hair cut short while she was in the hospital after an appendectomy, and she’d kept it short after she got better and had worn it with a wide band that clearly foreshadowed the flappers.

She was a known fashion-setter, and she’d definitely had followers. But if she was the source, why had it taken so long to catch on? When Bo Derek’s corn-rowed hair hit movie screens in 1979, it was only a week before corn-rowed women started showing up everywhere. If Irene was the source, why hadn’t hair-bobbing become a fad in 1913? Why had it waited for nine years and a world war to become a fad?

Maybe the movies were the key. No, Mary Pickford hadn’t cut off her long curls until 1928. Had Irene and Vernon Castle done a silent film in, say, 1921?

Management was still calling on waving hands.

“I think we should have an espresso cart in the building,” Dr. Applegate said.

“I think we should have a workout room,” Elaine said.

“And some more stairs.”

This could go on all day, and I wanted to check and see what movies had come out in 1922. I stood up, as unobtrusively as possible, snatched a form from Flip, who had skipped our table, and ducked out the back, leafing through the form to see how long it was.

Wonder of wonders, it was actually shorter than the original. Only twenty-two pages. And the type was only slightly smaller than—I crashed into someone and looked up.

It was Dr. O’Reilly, who must have been doing the same thing. “Sorry,” he said. “I was thinking about this funding reapplication thing.” He raised both hands, still holding the funding form in the right one, and faced his palms out. “Tell your partner three things you don’t like about Management.”

“Can it be more than three?” I said. “I suppose this means you won’t get your macaques right away, Dr. O’Reilly.”

“Call me Bennett,” he said. “Flip’s the only one with a title. I was supposed to get them this week. Now I’ll have to wait till the twentieth. How about you? Does this affect your Hula Hoop project?”

“Hair-bobbing,” I said. “The only effect is that I won’t have any time to work on it because I’ll be filling out this stupid form. I
wish
Management would find something to think about besides making up new forms.”

“Shh,” someone said fiercely from the door.

We moved farther down the hall, out of range.

“Paperwork is the cornerstone of Management,” Bennett whispered. “They think reducing everything to forms is the key to scientific discovery. Unfortunately science doesn’t work that way. Look at Newton. Look at Archimedes.”

“Management would never have approved the funding for an orchard,” I agreed, “or a bathtub.”

“Or a river,” Bennett said. “Which is why we lost our chaos theory funding and I had to come to work for GRIM.”

“What were you working on?” I asked.

“The Loue. It’s a river in France. It has its source in a grotto, which means it’s a small, contained system with a comparatively limited number of variables. The systems scientists have tried to study before were huge—weather, the human body, rivers. They had thousands, even millions of variables, which made them impossible to predict, so we found …”

Up close his tie was even more nondescript than from a distance. It appeared to have some sort of pattern, though what exactly I couldn’t make out. Not paisley (which had been popular in 1988), or polka dots (1970). It wasn’t a nonpattern either.

“… and measured the air temperature, water temperature, dimensions of the grotto, makeup of the water, plant Ufe along the banks—” he said and stopped. “You’re probably busy and don’t have time to listen to all this.”

“That’s okay,” I said. “I’ve got to go back to my office, but I’ll walk you as far as the stairs.”

“Okay, well, so my idea was that by precisely measuring every factor in a chaotic system, I could isolate the causes of chaos.”

“Flip,” I said. “The cause of chaos.”

He laughed. “The
other
causes of chaos. I know talking about the causes of chaos sounds like a contradiction in terms, since chaotic systems are supposed to be systems where ordinary cause and effect break down. They’re nonlinear, which means there are so many factors, operating in such an interconnected way, that they’re impossible to predict.” Like fads, I thought.

“But there are laws governing them. We’ve mathematically defined some of them: entropy, interior instabilities, and iteration, which is—”

“The butterfly effect,” I said.

“Right. A tiny variable feeds back into the system and then the feedback feeds back, until it influences the system all out of proportion to its size.”

I nodded. “A butterfly flapping its wings in L.A. can cause a typhoon in Hong Kong. Or an all-staff meeting at HiTek.”

He looked delighted. “You know something about chaos?”

“Only from personal experience,” I said.

“Yeah,” he said, “it does seem to be the order of the day around here. Well, so, anyway, my project was to calculate the effects of iteration and entropy and see if they accounted for chaos or if there was another factor involved.”

“Was there?”

He looked thoughtful. “Chaos theorists think the Heisenberg uncertainty principle means that chaotic systems are inherently unpredictable. Verhoest believes that prediction is possible, but he’s proposed there’s another force driving chaos, an X factor that’s influencing its behavior.”

“Moths,” I said.

“What?”

“Or locusts. Something other than butterflies.”

“Oh. Right. But he’s wrong. My theory is that iteration can account for everything that goes on in a chaotic system, once all the factors are known and properly measured. I never got the chance to find out. We were only able to do two runs before I got my funding cut. They didn’t show an increase in predictability, which means either I was wrong or I didn’t have all the variables.” He stopped, his hand on a door handle, and I realized we were standing outside his door. I had apparently walked him all the way down to Bio.

“Well,” I said, wishing I had more time to analyze his tie, “I guess I’d better get back to work. I’ve got to brace myself for Flip’s new assistant. And fill out my funding allocation form.” I looked at it ruefully. “At least it’s short.”

He peered blankly at me through his thick glasses.

“Only twenty-two pages,” I said, holding it up.

“The funding forms aren’t printed up yet,” he said. “We’re supposed to get them tomorrow.” He pointed at the form I was holding. “That’s the new simplified supply procurement form. For ordering paper clips.”