Into the Storm

Lessons in Teamwork
from the Treacherous Sydney
to Hobart Ocean Race

DENNIS N.T. PERKINS
WITH
JILLIAN B. MURPHY

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Library of Congress Cataloging-in-Publication Data

Perkins, Dennis N.T., 1942–

  Into the storm : lessons in teamwork from the treacherous Sydney to Hobart ocean race / Dennis N.T. Perkins, with Jillian B. Murphy.

p. cm.

 Includes bibliographical references and index.

 ISBN 978-0-8144-3198-6 (hbk.)

1. Teams in the workplace.  2. Leadership.  3. Management.  4. Yacht racing—Australia—Case studies. I. Murphy, Jillian B. II. Title.

 HD66.P4275 2013

 658.4'022--dc23

2012031538

© 2013 Dennis N.T. Perkins

All rights reserved.

Printed in the United States of America.

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SOFTWAR
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SOFTWAR:An Intimate Portrait of Larry Ellison and Oracle
by Matthew Symonds with commentary by Larry Ellison. Copyright © 2003 by Matthew Symonds and Larry Ellison.

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Printing number

10  9  8  7  6  5  4  3  2  1

To the Heroes of the Hobart

Map of the Sydney to Hobart Race

Preface: At
The Edge

The Role of the Leader

PART ONE
The Story of the
AFR Midnight Rambler
and the Sydney to Hobart Race

1
  The Everest of Ocean Racing

2
  The Patriarch of a Sailing Family

3
  
Nuzulu
and the Start of a Winning Team

4
  The
Midnight Rambler
—A One-Off Boat

5
  The Ramblers—Run-Up to the Race

6
  The Aussie Competitors

7
  
Sayonara
—The Big Yank Tank

8
  Uncertain Weather—Buster or Bomb?

9
  
AFR Midnight Rambler
—And They're Away!

10
  
Sayonara
—The Best Professional Sailors on the Planet

11
  
AFR Midnight Rambler
—Smokin'

12
  
Sayonara—Temporary Humility

13
  An Ominous Forecast—Storm Warning

14
  
AFR Midnight Rambler
—Hard or Squishy?

15
  
VC Offshore Stand Aside
—A Twist of Fate

16
  Rescue from the Sky—Angels on Winches

17
  
AFR Midnight Rambler—Hell
on White Water

18
  
AFR Midnight Rambler—Sharing the Helm

19
  
Sword of Orion
—Out of Control

20
  General Mayday—An Official Catastrophe

21
  
AFR Midnight Rambler—
Listen to That

22
  
Sayonara—Tack the Boat

23
  
AFR Midnight Rambler
—A Commanding Position

24
  
Sayonara
—A Thousand Years

25
  Go the
Rambler
!

26
  Wake of the Storm

27
  Blue Water, Short Ocean—The Ramblers' Record of Sustained Success

PART TWO
Critical Strategies for
Teamwork at The Edge

28
  Introduction to the Strategies

29
  The Research Challenge

30
  My Hobart

31
  Team Unity: Make the team the rock star.

32
  Prepare, Prepare, Prepare: Remove all excuses for failure.

33
  Balanced Optimism: Find and focus on the winning scenario.

34
  Relentless Learning: Build a gung-ho culture of learning and innovation.

35
  Calculated Risk: Be willing to sail into the storm.

36
  Stay Connected: Cut through the noise of the wind and the waves.

37
  Step into the Breach: Find ways to share the helm.

38
  Eliminate Friction: Step up to conflict—and deal with the things that slow you down.

39
  Practiced Resilience: Master the art of rapid recovery.

40
  Tenacious Creativity: Never give up—there's always another move.

A Note to the Skipper

The Parts of a Sailboat

Acknowledgments

Notes

Bibliography

Index

About the Authors

Dusk was coming on and I was at the end of my tether and thinking to myself, “If this continues, I can't keep going like this. And there's no one else that can steer this damn boat, so we're in serious trouble.”

—Ed Psaltis, Skipper,
AFR Midnight Rambler

T
he Sydney to Hobart Race is unknown to many Americans, but it is an iconic event for Australians. Held every year on Boxing Day—the day after Christmas—this 628-nautical-mile,
¹
(723-statute-mile) deepwater challenge is often called the “Everest” of off shore ocean racing. With unpredictable weather and seas, the Sydney to Hobart Race is considered one of the toughest in the world. It is always a challenging race. But in 1998, conditions were extraordinary. Extraordinarily dangerous.

In the fifty-three years leading up to the 1998 race, more than 35,000 sailors on 4,465 boats participated in “the Hobart.” Only two died from injuries during the race, and no one had ever been lost overboard. In the fifty-fourth year, everything changed.

In 1998, 115 boats and 1,135 sailors crossed the starting line. By the time the race was over, only forty-four boats reached the finish line. Five had sunk, seven were abandoned at sea, twenty-five crewmen were washed overboard, and fifty-five sailors were rescued in an operation involving twenty-five aircraft, six vessels, and approximately 1,000 people. It was the largest search-and-rescue operation in the history of Australia.

In the wake of such tragedy, one story went largely untold: the incredible achievement of the Overall Race Winner, the
AFR Midnight Rambler
. This is their story, and the story of the Sydney to Hobart Race. It is a story of teamwork and triumph at
The Edge
.

What is it that enables leaders and teams to succeed under conditions of great adversity? What are the qualities and behaviors that can turn hardship into victory? These are questions I have thought about for years, but finding solid answers seems especially critical today. Organizations have always encountered tough challenges, but the turbulence, ambiguity, and uncertainty we face today seem unprecedented.

My research on leaders and teams has convinced me that there are
core principles proven to help organizations thrive under conditions of extreme challenge
. These strategies work for organizations struggling to survive, for organizations that simply aspire to do better, and for organizations racing to outperform their competitors.

As a young Marine I was faced with life-and-death decisions in combat. I was a leader and a team member in situations where survival depended on seamless collaboration. Later, as an academic, I tried to understand teamwork from a different perspective—that of an organizational psychologist. After I left the academic world, I found myself in the role of a consultant working with beleaguered executives—leaders who were often facing the metaphorical equivalent of a firefight. To be effective, I needed to connect with people whose tumultuous daily lives left little time for academic theories.

This challenge led me to explore stories of adventure and survival as a way of communicating a set of critical leadership and teamwork strategies. I discovered that compelling accounts of groups in fife-threatening situations helped people understand how they could work together to overcome adversity.

I have studied hundreds of stories of individuals and teams pressed to the limits of human endurance—a place I have come to call
The Edge
. I examined epic adventures of polar exploration, such as the Amundsen-Scott race to the South Pole. I studied contemporary stories, including the
Apollo 13
lunar mission and the 1996 Everest Expedition chronicled in Jon Krakauer's bestseller,
Into Thin Air
.

Drawing on my research, I wrote
Leading at The Edge
—a book that highlights the story of Ernest Shackleton and his epic expedition to Antarctica. Using Shackleton and others as case studies, I outlined ten critical strategies for leaders facing daunting challenges.

As I continued my work with leaders and teams, another question arose. Were there stories of teams that triumphed at
The Edge
—but in situations where the leader was less prominent than Shackleton? Was there a story in which leadership was more visibly shared among team members? The search for answers to those questions led me to the extraordinary story of the
AFR Midnight Rambler
.

The 1998 Sydney to Hobart Race proved to be the most perilous in the event's sixty-five-year history. As the fleet sailed down the coast of Australia, boats were hit by an unexpected
weather bomb
—a massive storm that created 80-foot waves and 92-knot (105-mile-an-hour) winds. While many crews tried to maneuver around the storm, the 35-foot
AFR Midnight Rambler
chose to head directly into its path. After battling mountainous waves and hurricane force winds in the Bass Strait, the tiny boat arrived safely in Hobart, three days and sixteen hours later.

Their decision to head into the eye of the storm—along with extraordinary tenacity, optimism, courage, and teamwork—enabled this crew of amateur sailors to beat professionals on much larger and better financed boats. The skipper, Ed Psaltis, and his crew of six were proclaimed the Overall Winners and awarded the coveted Tattersall's Cup. They were the smallest boat in ten years to win the race.

A number of books have been written about the 1998 Sydney to Hobart Race, but most focused on the tragedy and loss of life. The spotlight was on death and destruction. When I looked further, however, I found that the story of the
AFR Midnight Rambler
had been almost completely overlooked.

I immersed myself in the saga of the
Midnight Rambler
and the Sydney to Hobart Race. I contacted Ed Psaltis, and the more I heard about his philosophy—and the way the crew worked together—the more engaged I became. It was clear to me that the success of the
AFR Midnight Rambler
was not a fluke or mere luck. It was the result of a consistent set of exemplary practices that embody the concept of
Teamwork at The Edge
.

In the years following my initial contact with Ed, I spent considerable time studying the
AFR Midnight Rambler
crew and the Sydney to Hobart Race. I made numerous trips to Australia and conducted extensive interviews with members of the crew. I also spoke with other accomplished sailors who had won the famed race. Finally, with some trepidation, I sailed the race myself so that I would understand as much as I possibly could about the Everest of ocean racing.

To be clear, the story of the
Midnight Rambler
is not the only story that can be told about teamwork in the Sydney to Hobart Race. The lessons in this book incorporate insights from conversations with many extraordinary sailors. Roger Hickman, skipper of
Wild Rose
, is one of Australia's most experienced offshore ocean racers. “Hicko,” who won the 1993 race and many other trophies, was exceptionally generous with his observations about effective teamwork.

Adrienne Cahalan—navigator of
Wild Oats
—holds five world speed sailing records and is a veteran of nineteen Sydney to Hobart Races. Adrienne shared her insights from years at sea on a diverse array of boats and crews. Neville Crichton, owner and skipper of the “super maxi”
Alfa Romeo
, also took time from his busy schedule to speak with me. And, though most of my conversations took place with Australian sailors, I was able to get some “Yankee insights” from the crew of
Rosebud
—including Jim Slaughter and Malcolm Park.
Rosebud
was the first American winner of the Sydney to Hobart Race in thirty years.

Each of these sailors contributed important ideas about teamwork that are incorporated ino this book. As is the case of
Leading at The Edge
, however, I felt that the best way to talk about the strategies was to focus on one story. In my previous book, that story was the saga of Ernest Shackleton and the crew of the
Endurance
. In this book, I chose the story of the
AFR Midnight Rambler
.

There are a number of reasons why the metaphor of ocean racing can help teams facing today's tough challenges. Let's look at some of the core characteristics of the sport:

 

  Ocean racing is a complex team endeavor.

  It's a test of endurance and tenacity involving a journey into the unknown.

  Like today's business environment, racing is characterized by constant change. The weather can be sunny one minute, with gale force winds the next.

  Ocean racing is competitive, stressful, and anxiety-provoking.

  While there is a skipper in charge of the boat, leadership can be distributed among other members of the crew.