Authors: Malcolm D Welshman
I tried again, louder, flapping my hand as if trying to summon a taxi, not someone’s pet. ‘Mr Kingston?’
The spaniel stopped in mid howl, wagged his tail and pulled eagerly forward on his lead. His owner yanked him back. ‘Not you, stupid,’ he said.
A diminutive lady cowered in her chair, engulfed by a large wicker basket that wobbled on her knees. ‘Don’t worry,’ she crooned through the bars. ‘It’s not us. We’re going to see that nice lady vet, Dr Sharpe.’
A woman in the far corner poked the youth sitting next to her. ‘Hey, Darren, it’s us ’e wants.’
The youth continued to sit there, eyes closed, head swaying rhythmically from side to side, plugged in to an iPod clipped to the belt of his jeans. The woman pulled the plug out of one of his ears and smiled across at me. ‘Coming,’ she shouted.
The spaniel cocked his head and, with a grizzle of expectation, lunged towards her. The owner pulled him back with another ‘Not you, stupid’.
The woman kicked the youth’s shin and he shuffled to his feet with a scowl. Between them, they manoeuvred a large metal cage past the opaque-eyed spaniel who scrabbled forward again with an eager ‘woof’, only to be yanked back. Once in the consulting room, they heaved the cage on to the table. The youth quickly plugged himself in again and stood there sashaying from one foot to the other as rap music hissed faintly from his iPod.
‘Tell ’im, Darren,’ said the woman giving him another prod in his ribs. The teenager continued to nod his head and jiggle his hips.
I felt myself beginning to sway and nod in unison with him while at the same time giving him an encouraging smile. Maybe he thought I was taking the mickey because he suddenly stopped jiggling and spoke. ‘It’s Fred. He can’t eat proper.’
I pulled myself together. ‘Right. Let’s take a look at Fred then. See what the problem is.’ Whatever Fred was, he was going to be small fry. No big fish for me. But then perhaps I was expecting too much on my first day. Rather like last week.
My expectations when I’d turned up for the interview at Prospect House had been high. I’d felt in fine fettle. Full of the spirit of youth. Well, at least as much as any 25-year-old veterinary graduate of that year, 2004, could hold, with a large overdraft burning a hole in my pocket – reflecting the knee-holed jeans I normally wore – remnants of my cool image. Much better dressed that day, of course – open-necked white shirt, linen jacket, cream Chinos. I felt a bit Noël Cowardish. A mad dog? No. An Englishman? Yes. And certainly one out in the midday sun.
It was a glorious June afternoon and the weather certainly benefitted my first glimpse of Westcott-on-Sea. From what I’d gleaned from the internet, the town, with its pebble beach and Victorian pier, was a retirement hotspot with the third largest population of over 65s along the south coast. It had the usual mix of municipal gardens, an aqua centre and 70-style shopping precinct and a high street pedestrianised with concrete. The proximity of the South Downs to the north with its sprinkling of Sussex villages and their mix of picture-postcard stone and thatched cottages, bowers of roses over the doors, ensured plenty of half-day coach tours out from Westcott during the tourist season. Now, everywhere, those roses were in full bloom, though the bushes in the front garden of Prospect House looked rather tired. Distressed even. Straggly stems, leaves pitted with black spot, a pink scattering of isolated blooms, but nothing a good dose of manure couldn’t put right.
The taxi driver from Westcott-on-Sea’s station knew Prospect House well. ‘Ah, yes, the veterinary hospital,’ he declared. ‘Had my Billy Boy’s bits removed there. They provided a good service. Something he can no longer do.’ There was a great bellow of laughter as he slapped the steering wheel. When he dropped me off at the gates of the hospital, he leaned out of the window. ‘Good luck. But watch your step,’ he warned. ‘That Dr Sharpe in there, she’s a formidable lady by all accounts. Wouldn’t want to needle her. Get it? Needle her! Sharp, eh?’ With another loud guffaw, he tooted his horn and sped off.
His warning about Dr Sharpe blunted my spirits somewhat. As I climbed the short flight of stone steps to the front door, the austere portico cast a deep shadow over me, depressing me even further. Ever the one with a highly developed imagination, I felt as if I were about to enter some Doric temple and be sacrificed at the feet of the omnipotent Dr Crystal Sharpe. A gambolling tryst of nymphs and satyrs on the frieze would have restored my lighter mood. But no, not a bit of it. The Victorian Worthy who had built this house had decreed the lintel be carved with a plain inscription: ‘Prospect House’. I wondered just what my prospects were likely to be as I took a deep breath and stepped inside only to collide with the stooping figure of a girl wiping the floor with a mop.
‘Whoops. Sorry,’ I spluttered, recovering my balance to edge round her.
She looked up with a shy smile on her freckled face, her hazel eyes full of apology. She was about to speak when a voice cut in from the reception desk.
‘Can I help?’ The tone was brisk and demanding.
I tiptoed gingerly across the wet vinyl. ‘I’ve come for an interview.’
The woman behind the computer screen twisted her head to one side and fixed me with a beady eye. She had bottle-black hair which was so stiffly permed and lacquered it gleamed like a polished nugget of coal. A loosely cut black jacket over a roll-neck black sweater hung round her shoulders.
‘I see,’ said the woman, pecking at her lapels with long, claw-like nails. ‘Well, I’m afraid Dr Sharpe has had to dash out on an emergency visit. But Mr Sharpe is around somewhere.’
‘Eric’s in the second consulting room,’ volunteered the girl who’d been mopping down the floor. ‘Shall I go and get him?’ She stood up and pushed back a wisp of blonde hair.
‘OK, Lucy. Tell him Mr …’
‘Mitchell … Paul Mitchell.’
‘Tell Eric Mr Mitchell’s here about the job.’ The receptionist waved a vermilion painted nail at Lucy who then hurried off down the corridor. ‘We’re all called by our Christian names here,’ she said on the assumption I required an explanation. ‘Makes for a more friendly atmosphere. I’m Beryl. Beryl Wagstaff.’ Again, she fixed me with her right eye while the left one seemed to be focused on a spot above my head. Friendly? There was nothing friendly in the eye staring at me. Cold … glassy … very unnerving.
Seconds later, a short, rotund figure bounced into reception, white coat open, flapping round his ankles, both arms flexing and extending in front of him as if juggling imaginary balls. The ‘Pleased to meet you’ faded rapidly from his lips as he skidded on the wet vinyl and careered into the desk.
‘’Struth, Beryl, this floor’s lethal!’ he exclaimed.
‘Blame it on that last client of yours, Eric,’ she replied. ‘The poodle cocked his leg while Mrs Pettigrew paid her bill.’
‘Typical, eh?’ grinned Eric Sharpe turning to me. ‘And to think she was complaining the dog hadn’t peed for two days.’ He extended a hand and warmly shook mine. ‘You’ve come about the job.’
I nodded.
‘Good … good. Let’s go down to the consulting room and have a chat.’
I followed the bobbing figure down the corridor into a room equipped with a gleaming, stainless steel trolley, glass-fronted wall cabinet and spotless, white-topped consulting table.
‘Now then,’ Eric said, drawing a stool from under the table and perching himself on it, his legs swinging freely beneath him. ‘Are you any good with the knife?’
I hesitated. What could I say? I’d very little opportunity to do much surgery during my training.
But he didn’t wait for a reply. ‘Plenty to get stuck into here. Like a good hack myself. But it’s just finding the time.’
I was puzzled. Stuck into? Hack? Hardly scientific jargon.
Eric flashed me another smile. ‘Before I forget, must apologise about the wife.’
Ah yes. Here we go … the indomitable Dr Sharpe.
‘Had to go out on an emergency call to the Richardsons. Very fussy clients. Won’t have anyone except Crystal. Typical horsey types. Keep a couple of ponies. Very handy, though, if you do take the job as there’ll be bucketfuls of manure to be had.’
What planet was this man on? Had he been at the ether? Eric must have seen the bewilderment etched on my face.
‘Muck’s good for roses,’ he said as if this explained all. It didn’t.
Eric charged on. ‘Well, no doubt you saw those roses out in the front of Prospect House.’
I nodded weakly.
‘Not much to write home about, are they?’
I shook my head in despair. He took that as my acknowledgement of the fact.
‘Once you get a few shovel-loads round those, there’ll be no stopping them.’ He flashed another smile, bouncing energetically up and down on the stool.
I intervened. ’Er, I’m sorry, Mr Sharpe. But I’m here about the assistant vet’s post.’
Eric jumped off the stool, his face turning crimson. ‘Oh, I do apologise. I thought you’d come about the gardening job. Crystal’s trying to persuade me to take someone on to help in the grounds. Bit of a passion of mine, gardening. But can’t always find the time.’ He ran a hand across his balding head.‘You must think me a complete idiot blathering on like that about the roses.’
‘No … no … not at all.’ Indeed, I felt sorry for the poor man. He did seem the friendly sort and was trying to put me at my ease.
Eric took a deep breath. ‘OK, Paul, let’s start again. Time’s a bit short as I’ve got more appointments coming up soon. So how about you fire questions at me as I show you round?’ With that, he shot out of the door.
As I chased after him, I learned that Prospect House had been converted into a hospital by his wife some 26 or so years ago. Very front-line, state-of-the-art stuff, he told me. But then that had always been Crystal’s style – dynamic, keeping abreast of the latest developments. And she always expected the best of her staff … wouldn’t stand for any nonsense. And that included the vets.
Eric curled an eyebrow at me. ‘But then I expect you know that anyway.’ He shrugged. ‘I’m well aware people know of Crystal’s reputation for being a stickler. After all, the veterinary profession’s a small world. But don’t let that put you off,’ he added in a reassuring tone.
I suddenly found my teeth were gnawing at my lower lip. Ouch.
I learned that Eric was one of the early assistants who’d been subjected to her exacting standards. ‘Must have done something right,’ he said with a chuckle. ‘We’ve been married now these past 22 years and we still get on like the proverbial house on fire. Though we do have the occasional flaming row.’ He gave another grin. ‘You know how it is.’
I didn’t. But had a sneaking feeling I’d find out soon enough if I took the post on.
As a demonstration, a small conflagration occurred when Eric confronted Beryl in reception over the mix-up around the interviews. It seems the gardener was due to be seen tomorrow and not today as Eric thought. Beryl’s feathers were clearly ruffled at the suggestion it may have been her fault; but I could see Eric was a master at calming the old bird down and soon had her eating out of his hand again when he turned and said to me, ‘We couldn’t do without Beryl, you know.’
A crimson glow spread up her scrawny neck to lose itself in a heavy pan of make-up. ‘Well, I do my best,’ she croaked.
‘Of course you do, Beryl. You’re indispensable. The place couldn’t run without you.’ He gave her another reassuring smile. ‘Now tell me, what’s tomorrow looking like?’
Beryl tapped a few buttons on the keyboard, her nails clicking across them. ‘The computer says …’ I waited, unaware that this phrase, and the inevitable ‘no’, would eventually trip off millions of tongues thanks to
Little Britain
. Her good eye looked at the screen while the other stared blankly at me. ‘… Crystal’s booked solid. As usual.’ The good eye wandered back up to me. ‘But that’s no surprise. She’s so … so popular with the clients.’
Eric cleared his throat quietly. ‘And my list? What’s that like?’
‘Oh, you’ve got stacks left.’
‘And ops? Any booked for me?’
There was a sharp intake of breath. ‘Not tomorrow, Eric. It’s Tuesday, remember? Crystal’s orthopaedic morning. She’s got two pinnings, a cruciate and a patella luxation to deal with. Mandy’s already got the theatre set up.’
‘Yes, of course. Good of you to remind me.’
Did I detect a note of sarcasm there? A bit of irony?
Whatever, Eric turned to me, his baby-faced features still wreathed in smiles, his eyes twinkling. ‘The wife’s a dab hand with the scalpel. Cutting-edge surgery and all that.’ I quickly found myself being shunted into the operating theatre. ‘It’s not really my forte,’ he went on, ‘so I’m happy to leave all the complicated stuff to her. But I don’t mind doing the odd spay or castration. Just to keep my hand in.’
We were now standing in front of a very complicated-looking anaesthetic machine. As if reading my thoughts, Eric said, ‘Looks a bit of a monster, doesn’t it?’
I nodded and fiddled absentmindedly with one of the knobs. There was a sharp ‘pfss’ and the needle on the nitrous oxide cylinder gauge shot up.
Eric appeared not to notice. ‘But don’t worry. Mandy, our senior nurse, is in control of all the anaesthetics. Knows what’s she’s doing. Got high standards. But then, of course, she was trained by Crystal. So it’s what you’d expect.’