Authors: Jonathan Franzen
One of Igor's precepts was that any call in which the words
cleaner
,
cheaper
, and
tax savings
could be repeated at least five times would result in a positive response.
“What is it you're selling?” Mr. Butcavage said a mite less gruffly.
“Oh, this is not a sales call,” Pip lied. “We're trying to organize community support for a thing called waste energy. It's a cleaner, cheaper, tax-saving way to solve two of your community's biggest problems at once. I'm talking about high energy costs and solid-waste disposal. We can help you burn your garbage at clean, high temperatures and feed the electricity directly into the grid, at a potentially significant cost savings for you and real benefit to the planet. Can I tell you a little bit more about how it works?”
“What's your angle?” Mr. Butcavage said.
“I beg your pardon?”
“Somebody's paying you to call me when I'm trying to take a nap. What's in it for them?”
“Well, basically we're facilitators. You and your neighbors probably don't have the time or the expertise to organize a waste-energy micro-collective on your own, and so you're missing out on cleaner, cheaper electricity and certain tax advantages. We and our partners have the experience and the know-how to set you up for greater energy independence.”
“Yeah, but who pays you?”
“Well, as you may know, there's an enormous amount of state and federal money available for renewable-energy initiatives. We take a share of that, to cover our costs, and pass the rest of the savings on to your community.”
“In other words, they tax me to pay for these initiatives, and
maybe
I get some of it back.”
“That's an interesting point,” Pip said. “But it's actually a little more complicated. In many cases, you're not paying any direct tax to fund the initiatives. But you
do
, potentially, reap the tax benefits, and you get cleaner, cheaper energy, too.”
“Burning my garbage.”
“Yes, the new technology for that is really incredible. Super clean, super economical.” Was there any way to say
tax savings
again? Pip had never ceased to dread, in these calls, what Igor called the pressure point, but she now seemed to have reached it with Mr. Butcavage. She took a breath and said: “It sounds like this might be something you're interested in learning more about?”
Mr. Butcavage muttered something, possibly “burn my own garbage,” and hung up on her.
“Yeah, bite me,” she said to the dead line. Then she felt bad about it. Not only had Mr. Butcavage's questions been reasonable, he also had an unfortunate name and no friends in his neighborhood. He was probably a lonely person like her mother, and Pip felt helplessly compassionate toward anyone who reminded her of her mother.
Because her mother didn't drive, and because she didn't need a photo ID in a small community like Felton, and because the farthest she ever went from Felton was downtown Santa Cruz, her only official identification was her Social Security card, which bore the name Penelope Tyler (no middle name). To get this card, using a name she'd assumed as an adult, she would have had to present either a forged birth certificate or the original copy of her real birth certificate along with legal documentation of her name change. Pip's repeated fine-toothed combings of her mother's possessions had turned up no documents like these, nor any safe-deposit key, which led her to conclude that her mother had either destroyed the documents or buried them in the ground as soon as she had a new Social Security number. Somewhere, some county courthouse may have had a public record of her name change, but the United States contained a lot of counties, few of them put their records online, and Pip wouldn't even have known what time zone to start looking in. She'd entered every conceivable combination of keywords into every commercial search engine and ended up with nothing but an acute appreciation of the limitations of search engines.
When Pip was very young, vague stories had satisfied her, but by the time she was eleven her questions had grown so insistent that her mother agreed to tell her the “full” story. Once upon a time, she said, she'd had a different name and a different life, in a state that wasn't California, and she'd married a man whoâas she discovered only after Pip was bornâhad a propensity to violence. He abused her physically, but he was very cunning about inflicting pain without leaving serious marks on her, and he was even more abusive psychologically. Soon she became a total hostage to his abuse, and she might have stayed married until he murdered her if he hadn't been so enraged by Pip's crying, as a baby, that she feared for Pip's safety as well. She tried running away from him with Pip, but he tracked them down and abused her psychologically and brought them home again. He had powerful friends in their community, she couldn't prove that he abused her, and she knew that even if she divorced him he would still get partial custody of Pip. And she couldn't allow that. She'd married a dangerous person and could live with her own mistake, but she couldn't put Pip at risk. And so, one night, while her husband was away on business, she packed a suitcase and boarded a bus and took Pip to a battered-wives shelter in a different state. The women at the shelter helped her assume a new identity and get a new, fake birth certificate for Pip. Then she boarded a bus again and took refuge in the Santa Cruz Mountains, where a person could be whoever she said she was.
“I did it to protect you,” she'd told Pip. “And now that I've told you the story, you have to protect yourself and never tell anyone else. I know your father. I know how enraged he must have been that I stood up for myself and took you from him. And I know that if he ever found out where you are, he would come and take you from me.”
Pip at eleven was profoundly credulous. Her mother had a long, thin scar on her forehead which came out when she blushed, and her front teeth had a gap between them and didn't match the color of her other teeth. Pip was so sure that her father had smashed her mother's face, and felt so sorry for her, that she didn't even ask her if he had. For a while, she was too afraid of him to sleep alone at night. In her mother's bed, with stifling hugs, her mother assured her that she was completely safe as long as she never told anyone her secret, and Pip's credulity was so complete, her fear so real, that she kept the secret until well into her rebellious teen years. Then she told two friends, swearing both to secrecy, and in college she told more friends.
One of them, Ella, a homeschooled girl from Marin, reacted with a funny look. “That is so weird,” Ella said. “I feel like I've heard that exact story before. There's a writer in Marin who wrote a whole memoir with basically that story.”
The writer was Candida Lawrence (also an assumed name, according to Ella), and when Pip tracked down a copy of her memoir she saw that it had been published years before her mother had told her the “full” story. Lawrence's story wasn't identical, but it was similar enough to propel Pip home to Felton in a cold rage of suspicion and accusation. And here was the really weird thing: when she laid into her mother, she could feel herself being abusive like her absent father, and her mother crumpled up like the abused and emotionally hostage-taken person she'd portrayed herself as being in her marriage, and so, in the very act of attacking the full story, Pip was somehow confirming its essential plausibility. Her mother sobbed revoltingly and begged Pip for kindness, ran sobbing to a bookcase and pulled a copy of Lawrence's memoir from a shelf of more self-helpy titles where Pip would never have noticed it. She thrust the book at Pip like a kind of sacrificial offering and said it had been an enormous comfort to her over the years, she'd read it three times and read other books of Lawrence's too, they made her feel less alone in the life she'd chosen, to know that at least one woman had gone through a similar trial and come out strong and whole. “The story I told you is
true
,” she cried. “I don't know how to tell you a truer story and still keep you safe.”
“What are you saying,” Pip said with abusive calm and coldness. “That there is a truer story but it wouldn't keep me âsafe'?”
“No! You're twisting my words, I told the truth and you have to believe me. You're all I have in the world!” At home, after work, her mother let her hair escape its plaits into a fluffy gray mass, which now shook as she stood and keened and gasped like a very large child having a meltdown.
“For the record,” Pip said with even more lethal calm, “had you or hadn't you read Lawrence's book when you told me your story?”
“Oh! Oh! Oh! I'm trying to keep you safe!”
“For the record, Mom: are you lying about this, too?”
“Oh! Oh!”
Her mother's hands waved spastically around her head, as if preparing to catch the pieces of it when it exploded. Pip felt a distinct urge to slap her in the face, and then to inflict pain in cunning, invisible ways. “Well, it's not working,” she said. “I'm not safe. You have failed to keep me safe.” And she grabbed her knapsack and walked out the door, walked down their steep, narrow lane toward Lompico Road, beneath the stoically stationary redwoods. Behind her she could hear her mother crying “Pussycat” piteously. Their neighbors may have thought a pet had gone missing.
She had no interest in “getting to know” her father, she already had her hands full with her mother, but it seemed to her that he should give her money. Her $130,000 in student debt was far less than he'd saved by not raising her and not sending her to college. Of course, he might not see why he should pay anything now for a child whom he hadn't enjoyed the “use” of, and who wasn't offering him any future “use,” either. But given her mother's hysteria and hypochondria, Pip could imagine him as a basically decent person in whom her mother had brought out the worst, and who was now peaceably married to someone else, and who might feel relieved and grateful to know that his long-lost daughter was alive; grateful enough to take out his checkbook. If she had to, she was even willing to offer modest concessions, the occasional email or phone call, the annual Christmas card, a Facebook friendship. At twenty-three, she was well beyond reach of his custody; she had little to lose and much to gain. All she needed was his name and date of birth. But her mother defended this information as if it were a vital organ that Pip was trying to rip out of her.
When her long, dispiriting afternoon of Rancho Ancho calls finally came to an end, at 6 p.m., Pip saved her call sheets, strapped on her knapsack and bike helmet, and tried to sneak past Igor's office without being accosted.
“Pip, a word with you, please,” came Igor's voice.
She shuffled back so he could see her from his desk. His Gaze glanced down past her breasts, which at this point might as well have had giant eights stenciled on them, and settled on her legs. She would have sworn they were like an unfinished sudoku to Igor. He wore exactly that frown of preoccupied problem-solving.
“What,” she said.
He looked up at her face. “Where are we with Rancho Ancho?”
“I got some good responses. We're at, like, thirty-seven percent right now.”
He nodded his head from side to side, Russian style, noncommittal. “Let me ask you. Do you enjoy working here?”
“Are you asking me if I'd prefer to be fired?”
“We're thinking of restructuring,” he said. “There may be an opportunity for you to use other skills.”
“Good Lord. âOther skills'? You really are creating an atmosphere.”
“It will be two years, I think, on August first. You're a smart girl. How long do we give the experiment in outreach?”
“It's not my decision, is it?”
He waggled his head again. “Do you have ambitions? Do you have plans?”
“You know, if you hadn't done that Twenty Questions thing to me, it would be easier to take the question seriously.”
He made a tsking sound with his tongue. “So angry.”
“Or tired. How about just tired? Can I go now?”
“I don't know why, but I like you,” he said. “I'd like to see you succeed.”
She didn't stick around to hear more. Out in the lobby, her three female outreach associates were putting on running shoes for their Monday after-work female-bonding jogging thing. They were in their thirties and forties, with husbands and in two cases children, and it required no superpowers to divine what they thought of Pip: she was the complainer, the underperformer, the entitled Young Person, the fresh-skinned magnet for Igor's Gaze, the morally hazardous exploiter of Igor's indulgence, the person with no baby pictures in her cubicle. Pip concurred in much of this assessmentâprobably none of them could have been as rude to Igor as she was and not been firedâand yet she was hurt that they'd never invited her to go jogging with them.
“How was your day, Pip?” one of them asked her.
“I don't know.” She tried to think of something uncomplaining to say. “Do any of you happen to have a good recipe for a vegan cake with whole-grain flour and not too much sugar?”
The women stared at her.
“I know: right?” she said.
“That's kind of like asking how to throw a good party with no booze, desserts, or dancing,” another of them said.
“Is
butter
vegan?” the third said.
“No, it's animal,” the first said.
“But ghee. Isn't ghee just fat with no milk solids?”
“Animal fat, animal fat.”
“OK, thank you,” Pip said. “Have a good run.”
As she descended the stairs to the bike rack, she was pretty sure she could hear them laughing at her. Wasn't asking for a recipe supposed to be good coin of the feminine realm? In truth, though, she had a dwindling supply of friends her own age, too. She was still valued in larger groups, for the relative bitterness of her sarcasm, but when it came to one-on-one friendships she had trouble interesting herself in the tweets and postings and endless pictures of the happy girls, none of whom could fathom why she lived in a squatter house, and she wasn't bitter enough for the unhappy girls, the self-destructive ones, the ones with aggressive tattoos and bad parents. She could feel herself starting down the road to being a friendless person like her mother, and Annagret had been right: it made her too interested in the Y-chromosomal. Certainly her four months of abstinence since the incident with Jason had been dreary.