The Resume.Com Guide to Writing Unbeatable Resumes (11 page)

Manage 11 in-house employees and 38 freelance consultants for $225 million medical company.

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Area of management:

Oversee both day-to-day and long-term operations of recycling plant with 18 employees, including inventory management, forecasting, and P&L.

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Promotions that have earned them the title of manager:

Quickly promoted to positions of increasing responsibility due to quota-shattering sales performance and exemplary customer service record.

✓
Administrative and organizational abilities that add to the bottom line:

Developed cost-cutting initiatives that saved company $75,000 over two years.

✓
Communication and motivation skills are vital to a manager:

Mentored junior employees to maximize productivity and efficiency, ensuring stable work environment and low turnover rates.

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As you can see, managers perform a diverse range of duties, depending on their field. Touch on how you’ve added to a company’s bottom line to impress a potential hirer:

Implemented strategic initiative to automate smelting process, maximizing productivity while decreasing overtime expenditures.

PROFESSIONAL FOCUS: ADMINISTRATION

Professional support and organization are vital elements in any company’s success. Clearly defining office administration talents rests heavily on skills that are often difficult to quantify with data. Whether it’s corporate administration, which can delve significantly into organization, or individual administration, which generally focuses on one-to-one support, your Summary of Qualifications should highlight your professional contributions or skill set.

Resumes for these professionals generally include:

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Scheduling, travel arrangements, and special events:

Coordinated lodging and transportation arrangements for two company executives during business conferences throughout Pacific Northwest.

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Verifying company expenses:

Used key knowledge of numerous software programs, including MS Excel and QuickBooks, to create expense reports and verify expenditures.

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Organizational skills are essential to this position:

Updated company’s filing system, creating electronic database now used throughout the business.

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Communication and data entry abilities:

Responsible for all correspondence between Seattle partners and office personnel in Chicago.

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Experiences screening employees before information is escalated to a hiring manager:

Reviewed job applications and submissions and escalated materials to appropriate personnel within sales, marketing, and information technology departments.

Writing strong bullets is the first step in creating a powerful Summary of Qualifications section, but as with the initial sections of your resume, formatting is an important part of impressing a hirer.

Every sentence of your Summary of Qualification should be accented with the same bullet type to differentiate this section clearly from the Work History section, which we’ll discuss next. The first step is simply writing the sentence:

Manage 11 in-house employees and 38 freelance consultants for $225 million medical company.

You then will be able to select a standard range of bullets to use:

• Manage 11 in-house employees and 38 freelance consultants for $225 million medical company.

To expand your choice of bullets, highlight a bullet from the previous menu and select Customize. This will bring up the following menu, allowing for greater bullet selection.

You can manipulate the size of the bullet by highlighting the bullet and choosing Font.

As with all symbols that you’ll place in your resume, choose a conservative style. We recommend plain circles (•), squares (
■
), or arrows (
➢
). Don’t use flowers or other creative symbols. In fact, many alternative symbols that people use in their resumes do not appear on the recipient’s computer; these symbols may show up as question marks, empty circles, or empty boxes, leaving the hirer questioning your formatting—and ultimately your personality.

Here are some final tips about creating bullets:

■
List your
“selling points”
in order of importance. Quantifiable accomplishments and solid skills, such as years of experience and vital knowledge, should precede soft skills.

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Always end bullets with periods. Although you are never writing in complete sentences, periods at the ends of your bullets help contain the information you are highlighting.

■
If your spell checker indicates that your bullets are fragments, do not worry. Fragments in resumes are correct.

S
UMMARY OF
Q
UALIFICATIONS

➢
Over four years of experience providing short- and long-term care to patients 10 to 60 years old.

➢
Advanced educational and training background includes master’s degree in social work and New York State certification.

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Excellent communication, leadership, and support skills with talent for responding to, and respecting, divergent opinions and interests of individuals and groups.

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Effective facilitator with keen analytical skills; adept at performing client/needs assessments, program efficiency, crisis intervention, and administering instructional and counseling programs.

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Able to thrive in deadline-oriented, high-pressure situations.

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Proven record of flexibility and adaptability to any assignment or position.

S
UMMARY OF
Q
UALIFICATIONS

• Progressive experience in hotel management, including serving as deputy general manager.

• Ivy League–educated at prestigious Cornell University with solid training in hospitality industry.

• Extensive hands-on experience in virtually every area of hotel operations, from staff supervision and customer service to marketing and sales.

• Adept at recognizing areas in need of improvement and applying vision to develop and execute effective action plans.

• Friendly, outgoing, charismatic; easily adapt to new environments and changing priorities.

• Able to relocate internationally; fluent in Arabic and proficient in French.

Summary of Qualifications

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Proven success in operations management, training, and administrative support.

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Develop, streamline, and implement procedures and programs that improve efficiency and reduce costs.

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Analytical and innovative; coordinate tasks and resolve problems within quality standards.

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Excellent interpersonal and communication skills; cultivate productive relationships by working effectively with students and staff at all levels.

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Advanced educational background includes master of science in College Student Personnel.

Summary of Qualifications

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Demonstrated history shattering quotas and increasing both growth and profitability in the telecommunications industry.

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Fluent understanding and extensive experience managing multiple facets of telecommunications departments, including sales, marketing, technical support, and engineering.

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Diverse equipment knowledge; in-depth understanding of optical transport, digital cross-connect systems, wave division multiplex systems, and digital loop carriers.

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Various remote and interoffice networking capabilities.

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Excellent communications skills. Effective problem solver and team player.

Summary of Qualifications

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Over 20 years of experience in business management, with expertise in business operations.

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Strong business acumen; possess master’s degree in Business Administration from UCLA.

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Expert sales ability, proved by eight consecutive years of revenue growth.

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Multitalented, dedicated, and hardworking, ensuring future success.

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Diverse computer skills with proficiency in multiple software programs.