The Tylenol Mafia (70 page)

“As for James Lewis”:
Janota
, Laura. “'Prime suspect' still maintains innocence.” Daily Herald, September 27, 1992.

“I don’t need”:
 
Janota
, Laura. “'Prime suspect' still maintains innocence.”
Daily Herald,
September 27, 1992.

“Sometimes public officials”:
 
Janota
, Laura. “'Prime suspect' still maintains innocence.”
Daily Herald,
September 27, 1992.

 
“I am not fascinated with”:
 
Janota
, Laura. “'Prime suspect' still maintains innocence.”
Daily Herald,
September 27, 1992.

The only man who was ever: The News Service. “Prime Suspect in Tylenol Case Passes Lie Detector Test.”
Winnipeg Free Press
, October 27, 1982.

Thomas Royce said the postponement was a “delay tactic”: “
Chicago Officials Set To Crack Tylenol Case.”
The Daily New
, October 27, 1982.

 
“I consider him a goof”:
 
United Press International. “2 arrested; not linked to Tylenol.”
The Hawkeye
, October 13, 1982.

 
“I’d like to be in on the homicide”:
 
Bergmann, Joy.
“A Bitter Pill.”
Chicago Reader
, November 3, 2000.
http://www.chicagoreader.com/chicago/tylenol-killings-a-bitter-pill/Content?oid=903786

On the morning of June 18:
 
McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

The two spoke:
 
Associated Press. “Ex-Tylenol suspect charged in murder.”
Pacific Stars and Stripes
, June 22, 1982.

“I’m shot”:
 
Associated Press. “One-time Tylenol Suspect Indicted.”
The Galveston Daily News
, June 21, 1983.

He was pronounced dead on arrival at Grant Hospital: United Press International. “Former Tylenol suspect linked to fatal shooting.”
The Sunday Herald
, June 19, 1983.

One of the witnesses:
 
United Press International. “Former Tylenol suspect linked to fatal shooting.”
The Sunday Herald
: June 19, 1983.

Printed in large letters on the t-shirt Arnold was wearing:
 
United Press International.
 
“Ex-Tylenol figure held in slaying.”
Pharos-Tribune
, June 20, 1983.

Three days later:
 
Associated Press. “One-time Tylenol Suspect Indicted.”
The Galveston Daily News
, June 21, 1983.

During his trial:
 
“Figure in Tylenol case guilty of slaying.”
The Daily Herald
, January 12, 1984.

Police said Arnold had mistaken Stanisha:
 
Associated Press. “One-time Tylenol Suspect Indicted.”
The Galveston Daily News
, June 21, 1983.

They called the shooting a “revenge murder.”:
 
“Figure in Tylenol case guilty of slaying.”
The Daily Herald
, January 12, 1984.

Thomas Royce denied that Arnold:
 
United Press International.
 
“Ex-Tylenol figure held in slaying.”
Pharos-Tribune
, June 20, 1983.

Shortly after Arnold’s arrest on October 11, 1982:
 
Associated Press. “Police question ‘chemist’ in cyanide-deaths case.”
The New Mexican
, October 13, 1982.

Arnold testified at his murder trial:
 
McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

“I was thinking”:
 
McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

 
“You know, he”:
 
McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

Arnold had testified at his trial that he fully intended to assault Stanisha: McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

Four months prior to the Tylenol murders, Sinclair had filed assault: Associated Press. “Police question ‘chemist’ in cyanide-deaths case.”
The New Mexican
, October 13, 1982. -- McNamee, Tom. Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

They had engaged in a conversation at Sinclair’s bar:
 
Chicago Detective on Tylenol task force. Confidential email Interview by author. February 5, 2009.

Sinclair knew Arnold well enough: McNamee, Tom. Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

Chicago Police Sergeant:
 
United Press International.
 
“Ex-Tylenol figure held in slaying.”
Pharos-Tribune
, June 20, 1983.

Minutes after a jury: “Figure in Tylenol case guilty of slaying.”
The Daily Herald
, January 12, 1984.

Yet Arnold had insisted all along that the murder was not: McNamee, Tom. “Rush for Justice, Lifetime of Regret
.” Chicago Sun-Times
, March 3, 1996.

26
           
Project Chatham

TIME
magazine, in its decade-ending: “Most Applauded Corporate Response to a Disaster.”
TIME
, 1990, p. 81

“Within one year: Foster, Lawrence. “The Tylenol Tragedy: A Crime Without Precedent,” in
Communicating in a Healthcare Crisis,
ed. Pines, Wayne L. 173-182, Church Falls:
FDAnews
, 2007.

J&J President David Clare: Foster, Lawrence. “The Tylenol Tragedy: A Crime Without Precedent,” in
Communicating in a Healthcare Crisis,
ed. Pines, Wayne L. 173-182, Church Falls:
FDAnews
, 2007.

Johnson & Johnson had initiated “Project Chatham”: Aguilar, Francis J.;
Bhambri
,
Arvind
: “Johnson & Johnson (B): Hospital Services.”
Harvard Business School Publishing, 1983.

The executives of J&J’s subsidiary: Aguilar, Francis J.;
Bhambri
,
Arvind
: “Johnson & Johnson (B): Hospital Services.”
Harvard Business School Publishing, 1983.

In September 1982, when J&J decided to implement: “H. Stuart Campbell.”
Forbes website.
Accessed July 10, 2011.
 
http://people.forbes.com/profile/h-stuart-campbell/52987

In late 1982, J&J executives decided: “H. Stuart Campbell.”
Forbes website.
Accessed July 10, 2011.
 
http://people.forbes.com/profile/h-stuart-campbell/52987

Johnson & Johnson had also made: Moore, Thomas.
“The Fight to Save Tylenol.”
TIME
, November 29, 1982.

Nelson was a former Chicago area resident and graduate of Northwestern University: “KBL Healthcare Ventures - Advisory Board.” December 13, 2008.
Accessed February 26, 2011.
http://cache.zoominfo.com/CachedPage/?archive_id=0&page_id=666453215&page_url=//www.kblvc.com/advisor.htm&page_last_updated=2/13/2008+6:50:04+AM&firstName=Wayne&lastName=Nelson
-- “S-1 SEC Filing, filed by Nelson Communications Inc.”
SEC website.
April 30, 1999.
Accessed July 10, 2011.
http://sec.edgar-online.com/nelson-communications-inc/s-1-securities-registration-statement/1999/04/30/Section14.aspx
 

It was indeed fortunate: Moore, Thomas.
“The Fight to Save Tylenol.”
TIME
, November 29, 1982.

Interestingly, the press: Moore, Thomas.
“The Fight to Save Tylenol.”
TIME
, November 29, 1982.

 
“I took some kidding at that meeting”:
 
Moore, Thomas.
“The Fight to Save Tylenol.”
TIME
, November 29, 1982.

The actions that followed: Novitch, Mark, “Tylenol: The
Granddady
of Crisis,” in
Communicating in a Healthcare Crisis
, ed. Pines, Wayne L. 183-186, Church Falls:
FDAnews
, 2007.

“We conclude that the contamination did not occur at either plant”:
 
United Press International. “FDA: Tylenol-maker blameless.”
The Hutchinson News
, October 23, 1982.

27
    
Death is a Manageable Side Effect

Officials from the Tylenol task force: United Press International. “Another Cyanide Death Prevented.”
Altoona Mirror
, October 22, 1982. -- United Press International: “More Poisoned Tylenol found.”
Tyrone Daily
, October 26, 1982.

Johnson & Johnson, however, has never confirmed that it found any bottles: Associated Press. “Blind luck: Poisoned Tylenol returned unopened.”
New Braunfels Herald-
Zeitung
: October 22, 1982.

J&J’s 1982 Annual Report states that two unused bottles of Poisoned Tylenol: “Letter to the Stockholders,” in Johnson & Johnson 1982 Annual Report, 1983.

The sixth bottle:
Madrzyk
, Anna; Gores, Paul.
 
“Cyanide Killer Search Widens.”
The Sunday Herald
: October 3, 1982.

Officials initially said they found two: Malcolm, Andrew H. “Search for the Tylenol Killer: Many Clues, But No Solution.”
The New York Times
, October 10, 1982. -- Associated Press. “7th Chicago-area death blamed on poisoned drug.”
The News
, October 2, 1982. -- Associated Press.
“Madman’s Plot Suspected; More Tainted Tylenol Found.”
The News Record
, October 2, 1982.

Years later, FDA Deputy Director Mark Novitch: Novitch, Mark, “Tylenol: The
Granddady
of Crisis,” in Communicating in a Healthcare Crisis, ed. Pines, Wayne L. 183-186, Church Falls:
FDAnews
, 2007.

“Johnson & Johnson management was quick”:
 
“Tylenol's “Miracle” Comeback: A year after the poisonings, public confidence is restored.”
TIME,
October 17, 1983.

Larry Foster predicted that consumers: Associated Press. “Tylenol producers face big task.”
Kokomo Tribune
, October 17, 1982.

Amid the hysteria: Cooke, Jeremy R. “PSU alumnus recalls 1982 Tylenol murders.”
Collegian
, October 18, 2002.

Foster said the potential:
 
Carpenter, John; Gregory, Ted “11th-hour deal closes Tylenol case.”
The Daily Herald
, May 14, 1991.

As the trial-date:
Janota
, Laura “Tainted Tylenol Civil Case Will Begin.”
Daily Herald
, May 13, 1991.

 
“As we’ve said all along, the poisoning and the tampering in Chicago”:
Janota
, Laura “Tainted Tylenol Civil Case Will Begin.”
Daily Herald
, May 13, 1991.

J&J’s attorneys pressured: Tylenol victims’ relatives. Confidential interviews by author, 2010.

On the afternoon of May 13, 1991: Carpenter, John; Gregory, Ted “11th-hour deal closes Tylenol case.”
The Daily Herald
, May 14, 1991.

The plaintiffs and their lawyers: Associated Press. “After Tylenol case confidential settlements debated.”
Daily Herald
, May 19, 1991.

 
“Though there is”:
 
Janota
, Laura. “Fear of negative publicity likely led to Tylenol settlement.”
The Daily Herald
, May 15, 1991.

Jane Locke:
 
Janota
, Laura. “Fear of negative publicity likely led to Tylenol settlement
.” The Daily Herald
, May 15, 1991.