Tiny Beautiful Things (2 page)

And that might have been the end of Sugar had I not, around this time, come across a nonfiction piece by Cheryl Strayed. I knew Cheryl as the author of a gorgeous and wrenching novel called
Torch
. But reading this essay, a searing recollection of infidelity and mourning, filled me with a tingling hunch. I wrote to ask if she wanted to take over as Sugar.

It was an insane request. Like me, Cheryl had two small kids at home, a mountain of debt, and no regular academic gig. The last thing she needed was an online advice column for which she would be paid nothing. Of course, I did have an ace in the hole: Cheryl had written the one and only fan letter I’d received as Sugar.

The column that launched Sugar as a phenomenon was written in response to what would have been, for anyone else, a throwaway letter.
Dear Sugar
, wrote a presumably young man.
WTF, WTF, WTF? I’m asking this question as it applies to everything every day
. Cheryl’s reply began as follows:

It was an absolutely unprecedented moment. Advice columnists, after all, adhere to an unspoken code: focus on the letter writer, dispense the necessary bromides, make it all seem bearable. Disclosing your own sexual assault is not part of the code.

But Cheryl wasn’t just trying to shock some callow kid into greater compassion. She was announcing the nature of her mission as Sugar. Inexplicable sorrows await all of us. That was her essential point. Life isn’t some narcissistic game you play online. It all matters—every sin, every regret, every affliction. As proof, she offered an account of her own struggle to reckon with a cruelty she’d absorbed before she was old enough even to understand it.
Ask better questions, sweet pea
, she concluded, with great gentleness.
The fuck is your life. Answer it
.

Like a lot of folks, I read the piece with tears in my eyes—which is how one reads Sugar. This wasn’t some pro forma kibitzer, sifting through a stack of modern anxieties. She was a real human being laying herself bare, fearlessly, that we might come to understand the nature of our own predicaments.

I happen to believe that America is dying of loneliness, that we, as a people, have bought into the false dream of convenience,
and turned away from a deep engagement with our internal lives—those fountains of inconvenient feeling—and toward the frantic enticements of what our friends in the Greed Business call the Free Market.

We’re hurtling through time and space and information faster and faster, seeking that network connection. But at the same time we’re falling away from our families and our neighbors and ourselves. We ego-surf and update our status and brush up on which celebrities are ruining themselves, and how. But the cure won’t stick.

And this, I think, is why Sugar has become so important to so many people. Because she’s offering something almost unheard of in our culture: radical empathy. People come to her in real pain and she ministers to them, by telling stories about her own life, the particular ways in which she’s felt thwarted and lost, and how she got found again. She is able to transmute the raw material of the self-help aisle into genuine literature.

I think here of the response she offered a man wrecked by his son’s death, who asked her how he might become human again. “The strange and painful truth is that I’m a better person because I lost my mom young,” she wrote. “When you say you experience my writing as sacred what you are touching is the divine place within me that is my mother. Sugar is the temple I built in my obliterated place.”

In this sense,
Tiny Beautiful Things
can be read as a kind of ad hoc memoir. But it’s a memoir with an agenda. With great patience, and eloquence, she assures her readers that within the chaos of our shame and disappointment and
rage there is meaning, and within that meaning is the possibility of rescue.

It is striking that Sugar was born on the Internet, that shadow world to which people apply with a need to escape from their true selves, to remake their identities on the cheap, to shine their buttons in public. The Internet can be many things, of course. Too often it’s a cesspool of distraction, a place where we indulge in the modern sport of snark and schadenfreude, building the case for our own bigotries, where we mock and thereby dismiss the suffering of others.

But the lurking dream of all us online lurkers is that we might someday confess to our own suffering, that we might find someone who will
listen
to us, who will not turn away in the face of our ugliest revelations. That someone is Sugar.

There’s nothing you can tell Sugar that doesn’t strike her as beautiful and human. Which is why men and women write to her about intimacies they can’t share with anyone else, unspeakable urges, insoluble grief. She understands that attention is the first and final act of love, and that the ultimate dwindling resource in the human arrangement isn’t cheap oil or potable water or even common sense, but mercy.

With each of her pieces—I hesitate to use the word “columns,” which seems to cheapen what she does—she performs the same miraculous act: she absorbs our stories. She lets them inhabit her, and thinks about the stories they evoke from her own life. She also recognizes that there’s
another, truer story beneath the one we generally offer the world, the stuff we can’t or won’t see, the evasions and delusions, the places where we’re simply stuck. Sugar may be tender, but she doesn’t sugarcoat. In this sense, she offers what we wish every mother would: enough compassion to make us feel safe within our broken need, and enough wisdom to hold on to hope.

I ask you, brave people: who else is doing this work today? Not the fame merchants of Hollywood, with their explosions and shiny tits, not the for-profit demagogues of the Fourth Estate, and not the politicians who murder morals on behalf of the corporate sponsors and call it policy.

Sugar does this work. It’s what makes her an artist.

Cheryl Strayed was an artist long before she became Sugar. Those of you fortunate enough to have read Cheryl’s novel,
Torch
, or her memoir,
Wild
, already know this.

It’s been tricky for Cheryl to negotiate the business of leading two lives: one as an anonymous columnist with a huge cult following, and the other as writer and mother and wife trying to make ends meet. Critics and Internet snipes will have a good time fulminating on this Cheryl/Sugar dichotomy. But the name on the byline is never what matters to readers. What matters to them are the words on the page.

Tiny Beautiful Things
will endure as a piece of literary art, as will Cheryl’s other books, because they do the essential work of literary art: they make us more human than we were before. We need books, and Cheryl’s books in particular, because we are all, in the private kingdom of our hearts,
desperate for the company of a wise, true friend. Someone who isn’t embarrassed by our emotions, or her own, who recognizes that life is short and that all we have to offer, in the end, is love.

Radical empathy isn’t the fashion of the day. Late-model capitalism works overtime to keep us focused on the product, not the people. That’s why we need Sugar so badly right now. You’ll see what I mean when you turn the page.

Run toward the darkness, sweet peas, and shine.

—Steve Almond

Dear Sugar
,