Unbeatable Resumes (41 page)

Maintained and distributed documents to aid business units in identifying and correcting issues affecting environmental stability

Point of contact for all business lines for historical information and status of current issues

Desktop Support Technician

Proactively deployed and maintained IT assets within a Novell enterprise environment

Responsible for purchasing decisions within the Supply division

Product Support Representative Level II

Functioned as a level 2 SD specialist in a department consisting of over two hundred people providing in-depth support spanning multiple operating systems, applications, and hardware configurations

Researched and evaluated new software and hardware prior to global distribution

SKILLS SUMMARY

Systems

Microsoft Windows Server 2003, Windows XP, Windows 7

Apple OS 9, OS X, & OS X Server

Active Directory, Open Directory, Past Novell Experience

Software

Altiris Deployment Solution, Marimba / BMC Configuration Management, Shavlik Patch Management

Altiris SVS, VMware, MS Virtual Server & PC

Retrospect, ArcServe, & Veritas

WISE Packager, PC Transplant, Ghost, & ImageX, Script Logic, Desktop Authority

Remedy, Support Magic, DynaComm/Elite, WRQreflection

MS Office Suites, MS Project, MS Visio

Lotus Smart Suite, Lotus Notes, ccMAIL, & Word Perfect

Hardware

Servers, SAN, NAS, Switches, Routers, PC & MAC Workstations / Laptops, Printers, Peripherals, Mobile Devices, Wireless Cards, & various Backup Devices

Languages

Batch Script, Java Script, Action Script, HTML, Some PHP

Networking

TCP/IP, DNS, DHCP, WINS, Ethernet

Additional Skills

Freelance infrastructure support for small / mid-sized law firms

Familiar with MySQL, Wordpress, Joomla & Drupal Content Management Systems

7yr+ freelance design for both web and print utilizing such applications as Adobe CS & Quark

EDUCATION

Currently pursuing completion of B.S. in Computer Science Engineering

ED JONES

Address Phone # E-mail

PROFESSIONAL EXPERIENCE

SQL Server Developer

The company's core skills in database administration, systems integration, and application design are delivered in a variety of business solutions. The project involves creating store procedure to produce the reports for company clients, daily administration/maintenance of development databases, troubleshooting blocking issues, and rewriting existing store procedure.

Roles & Responsibilities:

Create different SSIS packages to satisfy users' different reporting needs.

Monitor and schedule daily, weekly, monthly SQL jobs to run different reporting SSIS packages.

Debug any issues related to failed job or data discrepancy by exploring the SQL Server agent job history and data pattern.

Perform data migration (using tools like DTS, SSIS, BULK, INSERT, BCP, and Replication) between SQL Server (heterogeneous/homogenous) using .net through different GUI.

Develop stored procedures, views, required functions, and indexes and indexed views.

Create and maintain various databases required for developing report and backups.

Design and provide access to different users to databases and respective tables and determine the level of access required by them and maintain the security to protect the data and environment.

Create and maintain automated jobs for database backup based on the percentage used to ensure that the backup is up to date, should it be necessary to restore the database.

Monitor performance of queries on SQL Server using SQL Profiler and optimize it by creating appropriate indexes using Index Tuning Wizard and Windows Performance Monitor and address any issues forwarded by data warehouse group regarding the performance of our queries.

Monitor SQL Server performance using SQL Profiler, Query Analyzer, Index Tuning Wizard, and Windows Performance Monitor.

Check and monitor the health of tables and databases, using the proper method of normalization and necessary indexes.

SQL Server Developer

Global Data Services is a diversified global financial services company offering a broad array of credit, savings, and loan products. Worked on a project to maintain and enhance databases for
the Credit Card and Merchant Resolutions departments. Worked on various performance related issues including database tuning to achieve faster response times and better throughput. Worked to automate extracting third-party flat file to and from SQL Server via DTS, SSIS, and BCP as per the business requirements.

Roles & Responsibilities:

Developed stored procedures and views to meet the business and reporting project requirements.