Unbeatable Resumes (59 page)

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Authors: Tony Beshara

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ASSOCIATION MEMBERSHIP

2001–Present, AORN (Association of Operating Room Nurses)

2003–Present, RNFA of Texas Association

CERTIFICATIONS

2003–Present, CRNFA (no expiration date)

2013, CNOR

2011, BCLS

2007, ACLS, December 2009

CONTINUING EDUCATION

Previously enrolled in University of Phoenix for MSN/MHA degree

25 Hours of CEU credits every 2 years for RN license renewal

125 Hours of CEU for renewal of CNOR/CRNFA Certification

 

QUALITY CONTROL/RISK MANAGEMENT REGISTERED NURSE

This is a polished, extremely detailed résumé. This candidate has meticulously outlined her experience and educational background, as well as included a slight biography/profile to sum up her proven abilities. This is one of those rare situations when a functional résumé can be effective. All of the work experience is in nursing so the functions are more important than where they occurred. The reader is more interested in the accomplishments themselves rather than where they were performed. But nursing is an exception to the general rule.

AGNES ROGERS

E-mail Address Phone #

OBJECTIVE

Quality Improvement/Risk Management position that provides an opportunity for promotion in an organization dedicated to providing efficient, effective, and safe healthcare to the community served.

PROFILE

Motivated, enthusiastic Registered Nurse with a Master's degree in Nursing, Business, and Healthcare Administration and a successful history in project leadership and implementation. Management experience in both the inpatient and outpatient healthcare settings with director supervision of up to 14 staff members. Professional and compassionate with the ability to maintain confidentiality and tact in handling sensitive matters. Dedicated to patient safety and customer service while focusing on state and federal regulatory requirements. Ability to function independently and in team settings to meet organizational goals. Enjoys working with others and maintains a positive attitude and sense of humor while under pressure. Prioritization and multitasking ability to ensure project goals are achieved at the highest level.

PROFESSIONAL EXPERIENCE

Risk Management

Failure, Mode, Effects Analysis and Root Cause Analysis experience.

Development of Physician Peer Review, Focused Physician Performance Evaluation, and Ongoing Physician Performance Evaluation program.

Data collection, analysis, and prompting of process improvement projects in response to incidents, patient complaints, and medication errors.

Response to potential legal issues with focus on service recovery and organizational transparency.

Integral role in periodic chart reviews for inpatient and outpatient services.

Assistance in development of organizational contracts and policies and procedures for clinical, administrative, and ancillary departments.

Participation in quarterly risk management meetings.

Quality Improvement/Patient Safety/Customer Service

Committee Chair of the Quality Council.

Designed and implemented Interdepartmental Hand-Off Checklist to improve communication.

Developed and implemented Hourly Rounding Program.

Had integral role in design and implementation of Rapid Response Team.

Developed and monitored Surgical Safety Checklist and “Time-Out” Checklist.

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