Complete Works of Emile Zola (698 page)

Mouret and Bourdoncle had crossed the cashiers’ office and the invoice room. When they passed through the other office the young men, who were laughing and joking, started up in surprise. Mouret, without reprimanding them, explained the system of the little bonus he thought of giving them for each error discovered in the debit notes; and when he went out the clerks left off laughing, as if they had been whipped, and commenced working in earnest, looking up the errors.

On the ground-floor, occupied by the shops, Mouret went straight to the pay-desk No. 10, where Albert Lhomme was cleaning his nails, waiting for customers. People regularly spoke of “the Lhomme dynasty,” since Madame Aurélie, firsthand at the dress department, after having helped her husband on to the post of chief cashier, had managed to get a pay desk for her son, a tall fellow, pale and vicious, who couldn’t stop anywhere, and who caused her an immense deal of anxiety. But on reaching the young man, Mouret kept in the background, not wishing to render himself unpopular by performing a policeman’s duty, and retaining from policy and taste his part of amiable god. He nudged Bourdoncle gently with his elbow — Bourdoncle, the infallible man, that model of exactitude, whom he generally charged with the work of reprimanding.

“Monsieur Albert,” said the latter, severely, “you have taken another address wrong; the parcel has come back. It’s unbearable!”

The cashier, thinking it his duty to defend himself, called as a witness the messenger who had tied up the packet. This messenger, named Joseph, also belonged to the Lhomme dynasty, for he was Albert’s foster brother, and owed his place to Madame Aurélie’s influence. As the young man wanted to make him say it was the customer’s mistake, Joseph stuttered, twisted the shaggy beard that ornamented his scarred face, struggling between his old soldier’s conscience and gratitude towards his protectors.

“Let Joseph alone,” Bourdoncle exclaimed at last, “and don’t say any more. Ah! it’s a lucky thing for you that we are mindful of your mother’s good services!”

But at this moment Lhomme came running up. From his office near the door he could see his son’s pay-desk, which was in the glove department. Quite white-haired already, deadened by his sedentary life, he had a flabby, colorless face, as if worn out by the reflection of the money he was continually handling. His amputated arm did not at all incommode him in this work, and it was quite a curiosity to see him verify the receipts, so rapidly did the notes and coins slip through his left one, the only one he had. Son of a tax-collector at Chablis, he had come to Paris as a clerk in the office of a merchant of the Port-aux-Vins. Then, whilst lodging in the Rue Cuvier, he married the daughter of his doorkeeper, a small tailor, an Alsatian; and from that day he had bowed submissively before his wife, whose commercial ability filled him with respect. She earned more than twelve thousand francs a year in the dress department, whilst he only drew a fixed salary of five thousand francs. And the deference he felt for a woman bringing such sums into the home was extended to the son, who also belonged to her.

“What’s the matter?” murmured he; “is Albert in fault?”

Then, according to his custom, Mouret appeared on the scene, to play the part of good-natured prince. When Bourdoncle had made himself feared, he looked after his own popularity.

“Nothing of consequence!” murmured he. “My dear Lhomme, your son Albert is a careless fellow, who should take an example from you.” Then, changing the subject, showing himself more amiable than ever, he continued; “And that concert the other day — did you get a good seat?”

A blush overspread the white cheeks of the old cashier. Music was his only vice, a vice which he indulged in solitarily, frequenting the theatres, the concerts, the rehearsals. Notwithstanding the loss of his arm, he played on the French horn, thanks to an ingenious system of keys; and as Madame Lhomme detested noise, he wrapped up his instrument in cloth in the evening, delighted all the same, in the highest degree, with the strangely dull sounds he drew from it. In the forced irregularity of their domestic life he had made himself an oasis of this music — that and the cash-box, he knew of nothing else, beyond the admiration he felt for his wife.

“A very good seat,” replied he, with sparkling eyes. “You are really too kind, sir.”

Mouret, who enjoyed a personal pleasure in satisfying other people’s passions, sometimes gave Lhomme the tickets forced on him by the lady patronesses of such entertainments, and he completed the old man’s delight by saying:

“Ah, Beethoven! ah, Mozart! What music!” And without waiting for a reply, he went off, rejoining Bourdoncle, already on his tour of inspection through the departments.

In the central hall, an inner courtyard with a glass roof formed the silk department. Both went along the Rue Neuve-Saint-Augustin, occupied by the linen department, from one end to the other. Nothing unusual striking them, they passed on through the crowd of respectful assistants. They then turned into the cotton and hosiery departments, where the same order reigned. But in the department devoted to woollens, occupying the gallery which ran through to the Rue de la Michodière, Bourdoncle resumed the character of executioner, on observing a young man, seated on the counter, looking knocked up after a night passed without sleep. And this young: man, named Liénard, son of a rich Angers draper, bowed his head beneath the reprimand, fearing nothing in his idle, careless life of pleasure except to be recalled by his father. The reprimands now began to shower down, and the gallery of the Rue de la Michodière received the full force of the storm. In the drapery department a salesman, a fresh hand, who slept in the house, had come in after eleven o’clock; in the haberdashery department, the second counterman had just allowed himself to be caught downstairs smoking a cigarette. But the tempest burst with especial violence in the glove department, on the head of one of the rare Parisians in the house, handsome Mignot, as they called him, the illegitimate son of a music-mistress: his crime was having caused a scandal in the dining room by complaining of the food. As there were three tables, one at half-past nine, one at half-past ten, and another at half-past eleven, he wished to explain that belonging to the third table, he always had the leavings, the worst of everything.

“What! the food not good?” asked Mouret, naïvely, opening his mouth at last.

He only gave the head cook, a terrible Auvergnat, a franc and a half a head per day, out of which this man still managed to make a good profit; and the food was really execrable. But Bourdoncle shrugged his shoulders: a cook who had four hundred luncheons and four hundred dinners to serve, even in three series, had no time to waste on the refinements of his art.

“Never mind,” said the governor, good-naturedly, “I wish all our employees to have good, abundant food. I’ll speak to the cook.” And Mignot’s complaint was shelved.

Then returning to their point of departure, standing up near the door, amidst the umbrellas and neckties, Mouret and Bourdoncle received the report of one of the four inspectors, charged with the superintendence of the establishment. Old Jouve, a retired captain, decorated at Constantine, a fine-looking man still, with his big sensual nose and majestic baldness, having drawn their attention to a salesman, who, in reply to a simple remonstrance on his part, had called him “an old humbug,” the salesman was immediately discharged.

However, the shop was still without customers, except a few housewives of the neighborhood who were going through the almost deserted galleries. At the door the time-keeper had just closed his book, and was making out a separate list of the late comers. The salesmen were taking possession of their departments, which had been swept and brushed by the messengers before their arrival. Each young man hung up his hat and great-coat as he arrived, stifling a yawn, still half asleep. Some exchanged a few words, gazed about the shop and seemed to be pulling themselves together ready for another day’s work; others were leisurely removing the green baize with which they had covered the goods over night, after having folded them up; and the piles of stuffs appeared symmetrically arranged, the whole shop was in a clean and orderly state, brilliant in the morning gaiety, waiting for the rush of business to come and obstruct it, and, as it were, narrow it by the unpacking and display of linen, cloth, silk, and lace.

In the bright light of the central hall, two young men were talking in a low voice at the silk counter. One, short and charming, well set, and with a pink skin, was endeavoring to blend the colors of some silks for indoor show. His name was Hutin, his father kept a café at Yvetot, and he had managed after eighteen months’ service to become one of the principal salesmen, thanks to a natural flexibility of character, a continual flow of caressing flattery, under which was concealed a furious rage for business, grasping everything, devouring everybody, even without hunger, just for the pleasure of the thing.

“Look here, Favier, I should have struck him if I had been in your place, honor bright!” said he to the other, a tall bilious fellow with a dry and yellow skin, who was born at Besançon of a family of weavers, and who, without the least grace, concealed under a cold exterior a disquieting will.

“It does no good to strike people,” murmured he, phlegmatically; “better wait.”

They were both speaking of Robineau, who was looking after the shopmen during the manager’s absence downstairs. Hutin was secretly undermining Robineau, whose place he coveted. He had already, to wound him and make him leave, introduced Bouthemont to fill the vacancy of manager which had been promised to Robineau. However, the latter stood firm, and it was now an hourly battle. Hutin dreamed of setting the whole department against him, to hound him out by means of ill-will and vexations. At the same time he went to work craftily, exciting Favier especially, who stood next to him as salesman, and who appeared to allow himself to be led on, but with certain brusque reserves, in which could be felt quite a private campaign carried on in silence.

“Hush! seventeen!” said he, quickly, to his colleague, to warm him by this peculiar cry of the approach of Mouret and Bourdoncle.

These latter were continuing their inspection by traversing the hall. They stopped to ask Robineau for an explanation with regard to a stock of velvets of which the boxes were encumbering a table. And as the latter replied that there wasn’t enough room:

“I told you so, Bourdoncle,” cried out Mouret, smiling; “the place is already too small. We shall soon have to knock down the walls as far as the Rue de Choiseul. You’ll see what a crush there’ll be next Monday.”

And respecting the coming sale, for which they were preparing at every counter, he asked Robineau further questions and gave him various orders. But for several minutes, and without having stopped talking, he had been watching Hutin, who was contrasting the silks — blue, grey, and yellow — drawing back to judge of the harmony of the tones. Suddenly he interfered:

“But why are you endeavoring to please the eyes? Don’t be afraid; blind them. Look! red, green, yellow.”

He had taken the pieces, throwing them together, crushing them, producing an excessively fast effect. Everyone allowed the governor to be the best displayer in Paris, of a regular revolutionary stamp, who had founded the brutal and colossal school in the science of displaying. He delighted in a tumbling of stuffs, as if they had fallen from the crowded shelves by chance, making them glow with the most ardent colors, lighting each other up by the contrast, declaring that the customers ought to have sore eyes on going out of the shop. Hutin, who belonged, on the contrary, to the classic school, in which symmetry and harmony of color were cherished, looked at him lighting up this fire of stuff on a table, not venturing on the least criticism, but biting his lip with the pout of an artist whose convictions are wounded by such a debauch.

“There!” exclaimed Mouret when he had finished. “Leave it; you’ll see if it doesn’t fetch the women on Monday.”

Just as he rejoined Bourdoncle and Robineau, there arrived a woman, who remained stock-still, suffocated before this show. It was Denise, who, having waited for nearly an hour in the street, the prey to a violent attack of timidity, had at last decided to go in. But she was so beside herself with bashfulness that she mistook the clearest directions; and the shopmen, of whom she had stutteringly asked for Madame Aurélie, directed her in vain to the lower staircase; she thanked them, and turned to the left if they told her to turn to the right; so that for the last ten minutes she had been wandering about the ground-floor, going from department to department, amidst the ill-natured curiosity and ill-tempered indifference of the salesmen. She longed to run away, and was at the same time retained by a wish to stop and admire. She felt herself lost, she, so little, in this monster place, in this machine at rest, trembling for fear she should be caught in the movement with which the walls already began to shake. And the thought of The Old Elbeuf, black and narrow, increased the immensity of this vast establishment, presenting it to her as bathed in light, like a city with its monuments, squares, and streets, in which it seemed impossible that she should ever find her way.

However, she had not dared to risk herself in the silk hall, the high glass roof, luxurious counters, and cathedral-like air of which frightened her. Then when she did venture in, to escape the shopmen in the linen department, who were grinning, she had stumbled right on to Mouret’s display; and, notwithstanding her fright, the woman was aroused within her, her cheeks suddenly became red, and she forgot everything in looking at the glow of these silks.

“Hullo!” said Hutin in Favier’s ear; “there’s the girl we saw in the Place Gaillon.”

Mouret, whilst affecting to listen to Bourdoncle and Robineau, was at heart flattered by the startled look of this poor girl, as a marchioness might be by the brutal desire of a passing drayman. But Denise had raised her eyes, and her confusion increased at the sight of this young man, whom she took for a manager. She thought he was looking at her severely. Then not knowing how to get away, quite lost, she applied to the nearest shopman, who happened to be Favier.