In-N-Out Burger (42 page)

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Authors: Stacy Perman

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expert in warehouse/product details, 204–5

family trust and, 177–78

heart attack, drug-related, 216

high school years/friendships, 74–76

idyllic childhood of, 69–70

In-N-Out's involvement with racing and, 219–20

Irwindale Raceway and, 76, 78, 80–83

last will and testament, 234

lawsuit by company executives and, 205–7

legal order appointing successor trustees and, 223–24

marriage to Perkins, Lynda (
née
Wilson), 122–3

marriage to Touché, Kathy, 216–18

named chairman of company, 197

named executive vice president, 113

rebelliousness/nonconformity of, 71, 105–7, 110, 171

removal of Snyder, Christina, from board and, 205

reunites with father's relatives, 218–19

sole successor of trust as, 201

takes over as chairman, 203–204

Snyder, Harry, Jr., 10, 11, 43, 44, 71, 102, 170

army service, 20–21

battles lung cancer, 107–8, 110

butcher, hires for In-N-Out, 89

cash instead of credit for, 63, 96

community service and, 93–94

core beliefs of, 47, 54, 72, 95

creating own future, 33

dealing with change, 84

death of, 111

early years, 16–19

employee advancement and, 53–56, 57–58

falling out with partner, 59

fast-food pioneer and, 35, 37–38

foster child and, 75

franchising and, 67–68

fresh v. chemical/artificial food and, 89–90

innovations of, 40–41, 45, 62–63

marriage to Esther, 27

micromanager,, 44

mobile cookout trailer for In-N-Out, 100

naming business venture, 38–39

new market discovery and, 14

North Hollywood store, 97–98

opposition to new drive-through and, 104

personal sacrifice, for business, 43

philosophy of fast food and, 12, 38

rigid parenting style, 73–74, 75

succession plan, 109–110

teen years/odd jobs, sense of responsibility and, 19–20

winning strategies for, 100

Snyder, Harry, Sr., 16–19

Snyder, Kathy, 216–17, 224

European travels with Guy, 218–19

marriage to Guy unravels, 225–26

Snyder Leasing, 170–71, 233

Snyder, Lillian, 16

Snyder, Lynda, 218, 224, 227, 234

influence on Lynsi, 239–40

memorial service for Guy and, 229

separation from Guy, 212

tough love approach with Guy, 216

Snyder, Lynsi Lavella, 123, 173, 200, 216, 217, 223, 227, 230, 231, 255.
See also
Martinez, Lynsi

childhood/private education, 237–38

early marriage/divorce, 239–40

as only living descendent, 223

receipt of trust shares and, 233–34

remarriage/involvement in Christian church, 240

Snyder, Mary, 16–20

Snyder Properties, 233

Snyder, Richard Allen, 71, 153, 196

associates v. employees and, 142–43

Bible passages, added to packaging and, 158

black-tie award gala and, 143–44

breaking with tradition, 168–70

buyout of Guy's shares, 198–99

company legacy of, 201–2, 207

conservative politics and, 160–62

conservative values of, 105–6

dies in plane crash, 190

doubles size of chain, 128

dream/measure of success for, 117–18

establishes leasing company, 170–71

expansion into new markets and, 165–67, 180

financing Guy's racing, 173

fire at headquarters and, 119–20

in
Forbes
magazine article, 145–46

Fresno store opening and, 188–90

growth plan and, 203–4

high school years/friendships, 74–76

idyllic childhood of, 69–70

inverted triangle belief and, 139–40

invitation to White House and, 182–83

IPO rumors and, 128–29

leader in communication, 136–37

marriage to Bradley, Christina, 181–82

memorial service for, 193–95

mixing business and religion, 159–60

moves headquarters to Irvine, 184–85

named president of business, 113

new headquarters as showpiece and, 124, 125–26

new management team and, 130–32

overcoming obstacles for expansion, 121

parents' work ethic and, 72–73

period of adversity for, 115–16

personal legacy of, 195–96

relationship with PepsiCo, 179–80

religious involvement, 154–55

retaining good people for growth, 138–40

social/civic service, 156–58

work at race track/way of life, 80–82, 83

So-Cal Speed Shop, 77, 242

Sonic America's Drive-in, 41, 167

Sorento High School, 24

Sorento, Illinois, 22, 23

Southern California, 14, 33–34, 60–61

drive-ins, as part of landscape of, 39

land of opportunity, 30–32

postwar development in, 29

Southland, 33, 100, 111, 117, 150, 191, 282

space race, 84

speaker box, two-way, 40, 46

speakerphone, 40–41

Speedee Service System, 63–64

Spinout
, 122

Spock, Dr. Benjamin, 73

Spurlock, Morgan, 243

Sputnik
, 84

standard, for running business.
See
system

Standard Oil, 61

Stannard, Joe, 164, 237

Esther's health care and, 261–62

love letters and, 283

Stannard, Virginia, 72

Starbucks, 54–55, 285

STEN Corporation, 180

Stewart, Lyman, 156

Stewart, Ted, 254

Stites, Kim, 107, 123, 156, 229

Stites, Meredith, 156, 229, 236, 278–79

Stites, Wilbur, 75, 107–8, 112

St. Louis World's Fair, 243

stock market crash, of 1929, 23, 31

store managers, 139–40, 143–44

store opening, new, 6, 63

Barstow, 168

busiest, in Tucson, 2–6

first burger, 38

Fresno, 188–90

Harry's three factors for opening, 59–60

Hollywood, 169

Las Vegas, 180-1

North Hollywood, 97-98

number two hundred, Temecula and, 255

one hundredth, Gilroy and, 208–9

Ontario, 121

San Bernardino County and, 121

San Diego, 165–166

Santa Ana, 110

Scottsdale, 6

Thousand Palms, 165

in Washington City, Utah, 287–88

West Los Angeles, 169

Woodland Hills, 111

street-racing circuit.
See
drag racing

Stubbs, Chad, 253

Studebakers, in painting, 13

Successful Christian Living Church, 259

Successful Christian Living International Association of Ministers and Churches, 239

succession, decisions about, 109–10, 196–97

success, of In-N-Out, attributed to employees/customers, 94

Super Size Me
, 243

“Surf City USA,” 110

surfers/surfing, 51-52

system

for building burgers, 45–46

for running In-N-Out, 44, 101, 128, 207, 211

 

Taco Bell, 47, 64, 102, 210

Taco Tia's.
See
Taco Bell

Tang, 86

Tanner, Steve, 153, 211

Taylor, Brent, 187

Taylor, Elizabeth, 52

Taylor, Mark, 10, 234, 272

appointed general manager, 211–12

characterized in lawsuit, 267–69

contention with Boyd, Richard, 259–61

as cotrustee/co-executor of estate, 233

Guy's memorial and, 229

named as president, 286

named as replacement successor, 223–24

named in lawsuit, 256–57

plan for Guy's estate tax and, 260

Teagle, Allen, 48–49, 53, 94

Teagle, Bonnie, 94

Team-100, 161

TEC.
See
The Executive Committee

Technomic Inc., 128, 285

Teitelbaum, Ronn, Johnny Rockets restaurants and, 231–323

television commercial and In-N-Out Burger, 148–149, 151

Temecula, 119, 253

Thacker, Tony, 242

The Executive Committee (TEC), 118

theme restaurants, 231

Thomas, Dave, as household name, 41, 152

Thornton, Karen, 159–60

Time
magazine, 85, 99, 103

T-100.
See
Team 100

Touché, Kathy, 215–18.
See also
Snyder, Kathy

trailer, mobile cookout, 100

trailer parks, 31

training, 59, 136.
See also
In-N-Out Burger University

Troxel, Melanie, 220

Troxel, Mike, 220

Truman, Harry S., 5, 30

Tucson's first restaurant, 1, 2–6

Marana, 6

Tuneup Masters, 82

TV dinner, 85, 87

twin palm trees, conjecture about, 9, 159

207th restaurant, 1

“Two Way Speaker,” 13

 

uniforms, of associates, 4

Union Rescue Mission, 156

United Mine Workers of America, 23

University of Arizona, 1

University Tower, in Irvine, home of new headquarters, 185

urban myths, about chain, 159

U.S. National Army Training Center, 168

U.S. Navy Memorial Foundation, 162

 

Van Blaricum, James, accused of and sued for copying In-N-Out Burger, 250–51, 252

and frozen beef, cryogenic, 87

Vaness, Carol, 182

Van Fleet, Carl, 3–4, 131, 152–53, 232

Van Halen, 147

Vanity Fair
Oscar party, with In-N-Out burgers, 8, 250

V-Day.
See
Victory Day (V-Day)

Vegetarians in Paradise
, protest against In-N-Out, 245–46

Venice, California, 19

Venice Vanguard
, 19

Verde, Nancy Barr, 147

Veteran's Administration, home loans to veterans and, 32

veterans, of World War II, in Baldwin Park, 32

Victory Day (V-Day), 30

Villarreal, Phil, 3

vintage cars, recycled by teens, 50

 

Wade, Earl, hired by Guy, 172–73

Wall, Barbara, 164

Wall Street Journal
, 152, 284

Wal-Mart, 139

warehouse, new, 127, 211

Washington Post
, 270, 284

Watts-A-Luck
, 184

WAVES.
See
Women Accepted for Voluntary Emergency Service (WAVES)

weapons charges, for Guy, 213

website, In-N-Out's, 5, 149

Wendy's, 41, 47, 88, 89, 102, 152, 167, 224

Wensinger, Arnold, policing trademark infringements, 251–54

West, Lori, 191

West, Phil, 188, 190, 191–92, 193, 195, 196, 201, 206

Westwind, wake turbulence and, 190–91

Whataburger, trademark infringement lawsuit and In-N-Out Burger, 252

Whiskey Pete's Hotel & Casino, 180

White Castle, 87, 93

White Rose Redi-Tea, 86

Who Framed Roger Rabbit
, 61

The Whopper.
See
Burger King

The Wild Goose,
John Wayne's yacht, 217

Williams, Bob, 190

Williams, Jack, 118–19, 155–56, 255

Richie's All-American Diner and, 193

Williams, Jim, Golden State Food Corporation and, 88

Williams, Linda, 118–19

Winternationals, 172, 219–20

Wolfe, Tom, 51, 106

Wolf, Greg, 6

Women Accepted for Voluntary Emergency Service (WAVES), 25

Woods Hole, Massachusetts, McDonald's protest and, 103

World War I, 16

World War II, 20, 25, 33–34

Wright, Dale, 173, 221–22, 227–28, 234

Wright, Darci, 228, 234

Wright, Robin, 234

Wright, Tom, 173–174, 214, 233

arrest of, 221–22

as cotrustee of trust, 223–24

executor/trustee of Guy's estate, 234

Guy's last days and, 227–28

Wyman, Jane, 112

 

Xydias, Alex, 77

 

Yeager, Chuck, 76

yellow boomerang arrow.
See
In-N-Out logo

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