Reclaiming Conversation (57 page)

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Authors: Sherry Turkle

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machine zone,
72
–73,
74
,
185
,
279

MacVicar Day (MIT),
239
–40,
247

Madrigal, Alexis,
73
,
74

Malkovich, John,
339
–40

Mann, Thomas,
67

marketing, targeted,
307
,
308

marriages, arranged,
184

Marx, Karl,
307

Massive Open Online Courses,
see
MOOCs

maximizers,
182
–83

Mayer, Marissa,
269

McCain, John,
39

McCarthy, Joseph,
302

mealtimes, phones at,
13
,
19
,
29
–31,
48
,
153
,
170
,
267
,
345

cell phone tower game and,
30
–31

family and,
42
,
47
,
104
,
109
,
110
,
112
–15,
118
–21,
284
,
345

no-phones policies and,
121

rule of three and,
19
–20,
30

medical scribes,
283

medicine, conversations and education in,
224
,
281
–83

meditation and mindfulness,
280
,
288
,
361

meetings,
4
,
9
,
15
,
43
,
52
,
53
,
251
,
252
,
253
,
254
,
255
,
257
,
258
,
259
,
260
,
262
,
264
,
267
,
271
,
272
,
273
,
275
,
278
,
287
,
289

politics and,
298

work,
see
work meetings

meme tracks,
255
–57

Memex,
76
,
320

memory, outsourcing of,
224
–25

mentoring,
11
,
13
–14,
105
,
115
,
262
,
331
–32

for conversation,
264
,
284

of students,
247

messaging,
see
texting and messaging

Microsoft,
304

mindspace,
302
,
303
,
304
,
312
,
316
,
330

mind wandering,
74
,
76
–77,
79
,
97

see also
daydreaming

Minsky, Marvin,
338
,
352

mirror neurons,
342

“missing chip” hypothesis,
110

mistakes,
51
,
53
,
174
,
241
,
347
,
356

MIT,
211
–12,
231
,
232
,
238
,
242
,
341
,
347
,
349

Artificial Intelligence Laboratory,
342

MacVicar Day,
239
–40,
247

Media Lab (MIT),
252

Project Athena,
234
–35,
236

MOOCs (Massive Open Online Courses),
227
–34,
235
,
237
,
238
,
239

Coursera,
230
,
231

face-to-face contact in, importance of,
230

Udacity,
230
,
234

Mood Map (app),
93
–94

Morozov, Evgeny,
91
,
304
,
329
–30

Morris, Margaret E.,
93
–94

mourning,
92
,
135
–36

Mozart, Wolfgang Amadeus,
67

multitasking,
14
–15,
39
,
42
,
43
,
139
,
213
,
219
–20,
154
,
251
,
264
,
321

as addiction,
215

attentional pluralism and,
219

brain and,
213
,
221
,
321

in classrooms,
213
–17

effects of,
220
,
257
,
260
,
261

at meetings,
251
,
257
,
258
–59

myth of,
213
,
215

Tabless Thursday and,
261

work and,
260
,
283
–84

Myers, David,
183

My Real Baby (sociable robot doll),
349

MySpace,
140

Nagy, Gregory,
229
,
233

narratives,
81
,
87
,
88
–89,
220
,
222
–23

numbers and,
89
,
90
–91,
93

about oneself,
308

Nass, Clifford,
40
–42,
138
,
318

National Security Agency (NSA),
313
,
327

negotiations, email and,
266

neighbors, “disappearance” of,
114

Netscape,
85

news:

catastrophes and,
300

news crawl,
15
,
42

newspapers, as distraction, compared to digital media,
115

New Year's party, by teleconference,
268

New York Times,
228

Ng, Andrew,
230

Nobel Peace Prize,
297

Nobel Prize,
182
,
245
–46

noise, and anti-noise movement,
329
–30

nostalgia,
104
,
114
,
184

NOTHING gambit,
177
–79

NSA (National Security Agency),
313
,
327

objects not-to-think with,
310
–12,
327

O'Brien, Conan,
59

“on call,” being,
158
–61

online real,
293

opinions, controversial, desire not to have them,
311
,
322

Orwell, George,
298

other-directedness,
145
–46

Palfrey, John,
222

panopticon,
305
,
306

Papert, Seymour,
228

parents and children,
22
,
26
,
27
,
47

advice and,
355

and asking children to use words,
36

asymmetrical relationships between,
120
–21

and availability of parents,
160
–61

and checking location of family member,
130
–31,
134
–35

digital passbacks and,
63
,
66

eye contact and,
36
,
108
–9

mentorship in,
11
,
13
–14,
105
,
115

phones and,
62
–63,
66
,
104
,
107
–8,
112
–15,
117
–26,
160
,
179
,
284

rules and,
121

technological expertise and,
118
–19

trust and,
113

turning to phone while on school field trip,
122
–23,
124
,
125

see also
family

parties,
153

birthday, in the early days of texting,
141

finding, and paralysis by FOMO,
145
,
146

for graduating seniors, silence at,
138

online,
268

romance and,
181
–82

patience,
35
,
38
,
69
,
161
–62,
172

Pavarotti, Luciano,
177

Pentland, Alex,
252

performance, online experience as,
24
,
62
,
83
,
84
,
106
,
109
–10,
117

“personalization” or tracking,
314
–15

pets, virtual,
352
,
356

Pfeifle, Mark,
297

Phillips, Adam,
98

phone calls and conversations,
45

cancelling plans and,
33

fear and avoidance of,
119
,
148
–49

responding to,
142
–43,
148
,
299

at work,
149

phones,
24
,
42
,
55

addiction to,
32
,
37
–38,
113
,
126

as adding value to conversations,
123
,
124

apps on,
73
,
74
,
126
,
306

in classrooms,
14
–15,
121
,
164
–65,
212
–14

discarding smartphone,
167
–68

as disrupting conversation of friendships,
157
–58

as distraction in relationships,
192
–94

early smartphone years,
140
–43,
144
–45,
147
-48

emergencies” and,
26
,
53
,
158
,
160
,
299

and fear of missing out,
145
,
146
–47

and feeling like a whole person,
123
–-24,
150

ignoring, and thus making a person feel more important,
156

and keeping conversations light,
20
,
21
,
160

at mealtimes, see mealtimes, phones at

no-phones policies,
121
,
213
–14,
259
–60,
283

parent-child relationships and,
62
–63,
66
,
104
,
107
–8,
112
–17,
117
–26,
160
,
179

presence of,
20
–21,
27
,
319

privacy and,
303
,
304
,
306

putting people “on pause” in order to check,
124
,
155
,
345

sleeping with,
42
,
66
,
116
,
122
,
158
,
159
,
300

talking about what is on,
150
–52,
161

and vulnerability to feeling alone,
152
–53

see also
texting and messaging

photograph sharing,
35
–36,
37
,
151
–52

phubbing,
4
,137

physicians,
281
–83

Picasso, Pablo,
67

pilot in cockpit analogy (for associates in law firm),
28
–29,
249
,
266
,
287

Plato,
220

play,
3
,
5
,
62
-64,
65
,
71

Poincaré, Henri,
76

politics,
50
,
293
–316

friendship model for,
296
–98

Kony and,
293
,
294
–95,
296
,
298

social media and,
295
–98,
314

see also
public square

PowerPoint,
218
,
220
,
223

predictable time off (PTO),
287

presence, physical:

electronic presence and,
154

value of,
262
–64,
271
–72

Prévost, Abbé,
332

privacy,
50
,
85
-86,
302
–4,
312
–16,
327
-330

all-or-nothing thinking about,
329
–30

apathy about,
310
-312,
313
–14

browsers and,
312
,
313

convenience vs.,
303
,
304
,
312

creativity and,
67
,
310

data and,
301
,
304
–306,
310
–15,
327
,
328
–29

democracy and,
301
-304,
310
,
316

email and,
86
,
303
,
304
,
305
,
312

family and,
106

library books, “mindspace,” and,
302
,
303
,
304
,
310

local,
312

not thinking about,
310
–12

phones and,
303
,
304
,
306

protecting,
303
,
304

self-surveillance and,
304
–6

surveillance and,
50
,
86
,
304
,
305
,
312
–13,
315

thought and,
301
,
302
–3,
309
–10

productivity,
24
,
56
,
228
,
233
,
244
,
247
,
250
–51,
252
–53,
258
,
261
,
264
,
271
,
276

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