The Well-Spoken Woman (41 page)

Matalin, Mary,
88

McCain, John,
254
,
271

McCain, Meghan,
254
,
287

McCarthy, Joseph,
39
,
40

McChrystal, Stanley,
254

mean-girl comments, saying “no” to,
268
–
69

Mean Girls
(movie),
268

media and reporters, dealing with,
234
–
35
,
248
–
58
,
259
.
See also
guest appearances; on-camera appearances

anticipating tough questions from media,
255
–
57

avoiding self-inflicted damage,
253
–
55

avoid off-the-record moments,
254

know when to stop talking,
255

off-the-cuff blurts,
253
–
54

truthiness,
255

use of “no comment,”
255

the bridge technique,
257
,
257

dealing with the gonzo journalist,
252
–
53
,
253

expect negativity,
248
–
49

the golden rule: if you don't want it heard, don't say it,
258

interviews are not confidential conversations,
251
–
52

know the reporter,
249
–
51

Meet the Press
(TV show),
229

Mehrabian, Albert,
82

“Melinda Gates Goes Public” (Gates),
125

memorizing a message, danger of,
41
,
65
,
80
,
165
–
69

Merrill Lynch,
216

message map,
140
–
48
,
141
,
150

message-storming questions,
142

use of five Cs of message development to build,
132
.
See also
messaging, five Cs of message development

use of for unexpected speaking requests,
312

messaging.
See also
advocacy messages; message map

and the audience,
47
,
134

content of the message (verbal) as one of three Vs of communication,
81
–
82

five Cs of message development,
127
,
132
–
38
,
133
,
150

importance of the message,
125
–
51

meaning changed by use of emphasis,
82
–
83
,
83

memorable messages,
146
–
48

message equation,
127
–
29
,
128

message steadiness,
138
–
40

staying “on message,”
136
–
38

synchronized message,
27
,
34
–
39
,
45

microphones, dealing with,
164

Microsoft Corporation,
139
,
164
–
65

middle-finger analogy,
13
,
54

Mikulski, Barbara,
148
,
196
–
97
,
273

Milholland, Inez,
299

milk products and the voice,
97

Million Mom March,
9

mind going blank during a presentation,
60
,
65

mistakes

embarrassment when speaking publicly,
13
,
54
–
55

fear of making,
60

importance of apologies when you make a mistake,
55

not blowing out of proportion,
74

use of self-deprecating humor after a mistake,
55

Monday Night Football
(TV show),
209
–
10

Monroe, Alan H.,
141

“Morality of Birth Control, The” (Sanger),
300

Morning Joe
(TV show),
220
–
21

Morrison, Toni,
303

Moses, Grandma,
308

Mothers Against Drunk Driving,
46

motivated sequence,
141

Mott, Lucretia,
297

movement while speaking,
55
,
111
–
12
.
See also
body language; posture

distracting movements to avoid,
114

Elizabeth Dole using technique,
155
,
157
,
161

hand gestures,
113
–
15

“three-star” play as a guide to how to move,
112
,
112

upper-body movement and SHAPE UP techniques for the camera,
207
,
213
–
14

Mrs. Fields cookies,
268

MSNBC (TV network),
220
,
229

multimedia presentations,
172

mumbling/muttering as a bad habit,
91

“mumping,”
206

Murphy's Law, breaking,
161
–
65

Murray, Bill,
255

Murray, Patty,
46

Muscatine, Lissa,
271

myths and illusions,
40
–
41
,
69
–
73

NAACP,
251

Nabisco Holdings Corporation,
144

Name It. Change It.,
270

nasal quality of voice,
80
–
81
,
98

Nation, Carrie,
296
,
299

National Farm Workers Association,
69
,
301

National Immigration Forum,
144

National Press Club,
9

National Security Council,
237

National Telephone Cooperative Association,
268

National Women's Conference,
301

National Women's History Museum,
200

NATO forces,
254

neck and shoulders, ways to control to prevent tension,
64

neck and shoulder rolls,
63

negative-premise questions, dealing with,
256

negative visualization,
66

Network of Enlightened Women,
287

network of support, women forming,
261
–
80

New Agenda,
270

Newkirk, Ingrid,
304

news media.
See
media and reporters, dealing with

newsroom journalists,
250

New Yorker
(magazine),
33
New York Times
(newspaper),
77
,
195
,
248
,
295

Nixon, Richard M.,
87

Nobel Prizes,
298
,
303

“no comment,”
255

noise, dealing with extraneous,
162
–
63

Noonan, Peggy,
271

Nooyi, Indra,
13
,
16
,
54
–
58
,
68
–
69
,
73
,
289
–
90
,
305

Norris, Michele,
252

North Carolina, governorship of,
130

North Carolina Agricultural and Technical State University,
197

notes for a presentation,
165
–
69

full text of the speech vs. notes or outline,
166
–
67

using an outline or note cards,
168

Not for Ourselves Alone
(movie),
274

NPR,
250
,
252

numbers, memorable,
147

Obama, Barack,
72
,
99
,
132
–
33
,
133
,
251
,
265
,
271

Obama, Malia and Sasha,
287

Obama, Michelle,
99
–
101
,
123
–
24

Oberlin College,
78

Oceana,
147

O'Connor, Sandra Day,
269
,
304

O'Donnell, Christine,
131

off-the-cuff blurts,
253
–
54

Ohio State University,
236
,
238

on-camera appearances,
18
,
203
–
30
,
230
.
See also
guest appearances; media and reporters, dealing with

adding weight,
13
,
206
–
207

how you sit impacting on,
210

anticipating tough questions from media,
255
–
57

avoiding self-inflicted damage,
224
,
253
–
55

being a good guest,
219
–
23
,
222
,
225

the bridge technique to return your message,
257
,
257

finding emotional traction,
218
–
19

Goldilocks rule,
217
,
218

handling interruptions,
223
–
24

how to look and dress,
225
–
28

fear of making virtual presentations,
310
–
11

the golden rule: if you don't want it heard, don't say it,
258

handling tough situations,
259

SHAPE UP techniques,
207
,
207
–
13
,
208
,
209
,
211
,
213

one-liners.
See
quotations

one-on-one eye contact while speaking.
See
“four-box” play

“on message,” staying,
136
–
38

“On the Discovery of Radium” (Curie),
299

“On the Pulse of Morning” (Angelou),
185
,
303
,
313

open-hands play,
114
–
15

opening of speech,
67
,
124
,
165
,
177
,
190
,
193
–
97
,
194
,
202
,
220

opportunities, creating for self,
275
–
76

OPRAH as message of the Women's Collective,
134

Oprah Winfrey
(magazine),
275

Oprah Winfrey Show
(TV show),
216
,
275

O'Reilly Factor
(TV show),
224

organizing the flow of a speech,
190
,
190
–
93

Orman, Suze,
13
,
18
,
25
,
203
–
205
,
206
,
215
–
17
,
216
,
218
–
19
,
225
,
229
,
292

outlines,
165
,
168
,
170
,
180
,
191
–
93

handouts should not be outline of speech,
172

used to prepare your presentation notes,
165

outspoken, being,
45

overly technical speakers,
34
–
35
,
36

“overnight success,” myth of,
47

overrehearsing.
See
rehearsing/ practicing

pace of speaking,
113

changing speed for more expression,
34
,
89
,
93

maintaining a conversational rate,
56
,
89

rapid speaking,
52
–
53
,
89
,
102
–
103

slower pace allowing clean enunciation,
91

pacing as a poor choice of moving while speaking,
112

Paine, Thomas,
275
–
76

Palin, Bristol,
287

Palin, Sarah,
13
,
14
,
33
,
38
,
54
,
153
–
54
,
269
,
271
,
305
,
315

panel discussions,
41
,
64
,
110
,
132
,
198
,
311
–
12

Parton, Dolly,
30

passive troublemakers.
See
troublemakers in the audience

Patton, John,
85

pausing during a speech,
61
,
65
,
67
,
81
,
89
,
91
,
166

pregnant pauses,
255

purposeful pauses,
90
,
93
,
166
,
210
,
245

Pelosi, Nancy,
33
,
72
,
241
,
304

PepsiCo Inc.,
13
,
56
,
68
,
305

Perdue, Bev,
130
,
206

perfectionism, illusion of,
41

Perino, Dana,
271

Perrin, Jacques,
195

persona, creating a.
See
Power Persona personal appearance,
29
,
47
,
124

developing a signature style,
28
–
34

does being a well-spoken woman require radical changes?
308

dressing well,
31
–
33
,
118
–
22
,
123