Anger
Is One Letter Short of
Danger
Sam was ordinarily a laid-back and even-tempered kind of guy—a firefighter whose job it was to put out fires, not create them. One morning, Sam finally got the phone call he’d been waiting for—his daughter had gone into labor with her first child. Since the death of his wife eight months earlier, being involved in the lives of his children had become more important to Sam than ever. He had promised his wife that because she couldn’t be on hand for the birth of their first grandchild, he would be—no matter what.
Sam lived in a small mountain town, where he had retired after years of service as a forest ranger. The hospital was three hours away in the city. Sam packed a lunch, put his overnight bag in the trunk of the car, and settled in behind the wheel. The tank was full of gas, and the previous week he’d had the oil changed and fluids topped off. There was no reason to expect that when he turned the key in the ignition he would hear the telltale grinding sound of a starter gone bad.
“
Dear God, not today,” he prayed. “Of all days I need this car to start, this is it!” He tried again. And again. Soon it was painfully clear the car was not going to cooperate. Frustrated, Sam rushed back into the house and dialed the number of his mechanic.
It was Saturday morning, but there was a good chance the mechanic would be in his shop. He was, but a new starter would have to be sent from the city, and it wouldn’t arrive until Monday.
Sam’s anger escalated, jumping from Burner #1 to Burner #2. Why was God letting this happen? Sam hung up the phone and considered his options. There were no car rental companies in such a little town. He could ask to borrow a car from his two closest friends, but he knew one of them was off fishing and the other was on a business trip. And taxicabs didn’t come out to “the sticks.”
Sam’s only other option was taking the bus, which departed in an hour. Sam grabbed his bag and—15 minutes later—had a ticket in hand. He breathed a sigh of relief and sat down to wait with a dozen or so fellow passengers, his boiling anger cooling back down to a simmer.
But Sam’s “bad news day” wasn’t over yet. The company had mistakenly sold more tickets for the trip than it had available seats. When the bus arrived, it was already full of passengers.
“I could hardly believe my ears when the driver told us he had no more room,” Sam said later. “I was so mad I could hardly see straight.” In an instant his simmering anger on Burner #1 heated up to fury—skipping Burner #2 altogether and landing soundly on Burner #3.
Sam offered to sit in the aisle, but that was against company policy—liability issues. He asked if he could squeeze in with other passengers, assuming he could find someone who would be sympathetic to his plight. Once again, the driver told him that was against the rules. After ten minutes of pleading, it was obvious that no amount of arguing would get him a place on the bus.
Struggling to keep his rising anger at the company’s incompetence from exploding into a rage, Sam approached the clerk who sold him his ticket and asked for his money back. The man replied he couldn’t do that because Sam had elected to purchase a cheaper nonrefundable ticket.
“I assumed that nonrefundable meant I couldn’t get my money back if I missed the bus, not if they didn’t have a seat for me,” Sam said. “I was so mad my hands were shaking. The clerk saw how affected I was, and, with a sneer on his face, he told me it wasn’t his problem and that I should pay more attention next time when purchasing a ticket.
“That did it. My anger just exploded, way out of control. What happened next is just a blur in my mind.”
And what happened next is Sam hit the clerk—squarely in the face! Sam punched the clerk and had to be restrained by the other passengers, or he might have kept on punching! By the time the police arrived, Sam had calmed down, but the damage was done. He was charged with assault and had to spend the night in jail.
Later a judge reduced the charge and sentenced Sam to mandatory counseling and community service. He humbly apologized to the clerk. Through it all, he was humiliated and ashamed. Sam’s biggest disappointment that day was that his grandson had come into the world without his grandpa there to greet him.